Abstract
Objectives
We aimed to identify: (a) latent safety threats (LSTs) in a new neonatal intensive care unit (NICU) through simulation-based pre-occupancy operations testing, and (b) LSTs that remained unresolved 1-year post-occupancy.
Study design
In this qualitative study, 111 healthcare professionals participated in patient care simulations and debriefings in a new NICU. Debriefing transcripts were inductively analyzed to characterize LSTs. Unresolved LSTs were identified 1 year after NICU occupancy.
Results
Thematic saturation was attained after analysis of nine debriefings. Four major themes affecting staff function and patient safety emerged from 305 threats: relay of information, workplace design, patient care processes, and patient family and staff focus. One-year post occupancy, 29 (9%) LSTs remained unresolved.
Conclusion
Team debriefings of simulated patient events uncover LSTs that can largely be resolved before transitioning patient care into a new NICU. Understanding how LSTs interact provides a platform to develop viable strategies to mitigate patient safety risks.
This is a preview of subscription content, access via your institution
Access options
Subscribe to this journal
Receive 12 print issues and online access
$259.00 per year
only $21.58 per issue
Buy this article
- Purchase on SpringerLink
- Instant access to full article PDF
Prices may be subject to local taxes which are calculated during checkout


Similar content being viewed by others
References
Altimier L, Phillips R. The neonatal integrative developmental care model: advanced clinical applications of the seven core measures for neuroprotective family-centered developmental care. Newborn Infant Nurs Rev. 2016;16:230–44.
White RD. The newborn intensive care unit environment of care: how we got here, where we’re headed, and why. Semin Perinatol. 2011;35:2–7.
Walsh WF, McCullough KL, White RD. Room for improvement: nurses’ perceptions of providing care in a single room newborn intensive care setting. Adv Neonatal Care. 2006;6:261–70.
Domanico R, Davis DK, Coleman F, Davis BO. Documenting the NICU design dilemma: comparative patient progress in open-ward and single family room units. J Perinatol. 2011;31:281–8.
Lester BM, Hawes K, Abar B, Sullivan M, Miller R, Bigsby R, et al. Single-family room care and neurobehavioral and medical outcomes in preterm infants. Pediatrics. 2014;134:754–60.
Villamaria FJ, Pliego JF, Wehbe-Janek H, Coker N, Rajab MH, Sibbitt S, et al. Using simulation to orient code blue teams to a new hospital facility. Simul Healthc. 2008;3:209–16.
Bender GJ. In situ simulation for systems testing in newly constructed perinatal facilities. Semin Perinatol. 2011;35:80–3.
Knight P, MacGloin H, Lane M, Lofton L, Desai A, Haxby E, et al. Mitigating latent threats identified through an embedded in situ simulation program and their comparison to patient safety incidents: a retrospective review. Front Pediatr. 2017;5:281.
Wetzel EA, Lang TR, Pendergrass TL, Taylor RG, Geis GL. Identification of latent safety threats using high-fidelity simulation-based training with multidisciplinary neonatology teams. Jt Comm J Qual Patient Saf. 2013;39:268–73.
Kobayashi L, Shapiro MJ, Sucov A, Woolard R, Boss RM 3rd, Dunbar J, et al. Portable advanced medical simulation for new emergency department testing and orientation. Acad Emerg Med. 2006;13:691–5.
Halamek LP. Editorial: Bringing latent safety threats out into the open. Jt Comm J Qual Patient Saf. 2013;39:267.
Adler MD, Mobley BL, Eppich WJ, Lappe M, Green M, Mangold K. Use of simulation to test systems and prepare staff for a new hospital transition. J Patient Saf. 2018;14:143–7.
Wheeler DS, Geis G, Mack EH, LeMaster T, Patterson MD. High-reliability emergency response teams in the hospital: improving quality and safety using in situ simulation training. BMJ Qual Saf. 2013;22:507–14.
Geis GL, Pio B, Pendergrass TL, Moyer MR, Patterson MD. Simulation to assess the safety of new healthcare teams and new facilities. Simul Healthc. 2011;6:125–33.
Bender GJ, Maryman JA. Clinical macrosystem simulation translates between organizations. Simul Healthc. 2018;13:96–106.
Carlson B, Walsh S, Wergin T, Schwarzkopf K, Ecklund S. Challenges in design and transition to a private room model in the neonatal intensive care unit. Adv Neonatal Care. 2006;6:271–80.
Helminski L. Total quality in instruction: a systems approach. In Roberts HV, editor. Academic initiatives in total quality for higher education. Milwaukee, WI: ASQC Quality Press; 1995.
Zigmont JJ, Kappus LJ, Sudikoff SN. The 3D model of debriefing: defusing, discovering, and deepening. Semin Perinatol. 2011;35:52–8.
Charmaz K. Constructing grounded theory: a practical guide through qualitative analysis. Newbury Park, CA: Sage Publishing; 2006.
Corbin JS. Basics of qualitative research: techniques and procedures for developing grounded theory, 3rd ed. Thousand Oaks, CA: Sage Publishing; 2008.
Borkan J. Immersion/crystallization: doing qualitative research, 2nd ed. Thousand Oaks, CA: Sage Pubilications; 1999.
Miles M, Huberman M. Qualitative data analysis: an expanded sourcebook, 2nd ed. Thousand Oaks, CA: Sage Pubilications; 1994.
The Joint Commission. Preventing infant death and injury during delivery. Jt Comm Perspect. 2004;24:14–5.
Keohane CA, Dwyer K, Boulanger J, Zigmont K, Babayan A, Cushing E, et al. Partnering with a medical malpractice insurer to improve patient safety and decrease risk. J Perinat Neonatal Nurs. 2018;32:66–71.
Patterson MD, Geis GL, Falcone RA, LeMaster T, Wears RL. In situ simulation: detection of safety threats and teamwork training in a high risk emergency department. BMJ Qual Saf. 2013;22:468–77.
Braithwaite J, Wears R, Hollnagel E. Resilient health care, volume 3: reconciling work-as-imagined and work-as-done. Boca Raton, FL: CRC Press; 2017.
Reason J. Human error: models and management. BMJ. 2000;320:768–70.
Agency for Healthcare Research and Quality. Patient safety primer: systems approach. Rockville, MD: AHRQ patient safety network. https://psnet.ahrq.gov/primer/systems-approach. Accessed 21 Oct 2019.
Searl MM, Borgi L, Chemali Z. It is time to talk about people: a human-centered healthcare system. Health Res Policy Syst. 2010;8:35.
Bender J, Shields R, Kennally K. Transportable enhanced simulation technologies for pre-implementation limited operations testing: neonatal intensive care unit. Simul Healthc. 2011;6:204–12.
Funding
This work was supported in part by the Agency for Healthcare Research and Quality (R18HS023460-01). This article is published as part of a supplement sponsored by Philips.
Author information
Authors and Affiliations
Contributions
All authors made substantial contributions to the study design, data analysis, and preparation of this paper. They approve this final paper version.
Corresponding author
Ethics declarations
Conflict of interest
KB has received speaker honoraria from Abbott Nutrition. The remaining authors declared no conflict of interest.
Ethical approval
The institutional review board at the University of Rochester Medical Center approved the study and waived written consent.
Additional information
Publisher’s note Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
About this article
Cite this article
Dadiz, R., Riccio, J., Brown, K. et al. Qualitative analysis of latent safety threats uncovered by in situ simulation-based operations testing before moving into a single-family-room neonatal intensive care unit. J Perinatol 40 (Suppl 1), 29–35 (2020). https://doi.org/10.1038/s41372-020-0749-3
Published:
Issue date:
DOI: https://doi.org/10.1038/s41372-020-0749-3