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Dental Triaging: past, present and future

BDJ In Practice volume 33, pages 22–23 (2020)Cite this article

Typically, the first point of contact for emergency patients is the frontline team which may include the practice manager, receptionist and/or dental nurse. Their role is critical in controlling access for patients to the dental team and whilst they may carry out a basic form of triaging, this may vary significantly between general practices. At present, there is no requirement for members of the wider dental team to undertake any formal training in triaging. Patients may present as an emergency patient for a variety of reasons: pain, a lost filling, a lost crown or trauma, to name but a few. These problems have a range of complexities and therefore the time required for the emergency appointment can vary significantly.

' Patients may present as an emergency patient for a variety of reasons: pain, a lost filling, a lost crown or trauma, to name but a few. These problems have a range of complexities and therefore the time required for the emergency appointment can vary significantly.'

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References

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  1. GPT, Newcastle-upon-Tyne, UK

    Bronagh McGuckin

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  1. Bronagh McGuckin
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Correspondence to Bronagh McGuckin.

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McGuckin, B. Dental Triaging: past, present and future. BDJ In Pract 33, 22–23 (2020). https://doi.org/10.1038/s41404-020-0472-y

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