Remote access to clinics: build back better

Abstract

Since the advice to 'stay at home' on 23 March 2020, there has been an enforced upsurge in the use of remote services. Clinical constraints within the dental schools have drastically reduced trainee/patient exposure and utilising available tools to increase patient contact is invaluable. Developing robust protocols and frameworks for remote activities is key to ensuring safe, secure and effective learning experiences. In Dundee, we have invested in careful planning to implement online engagement with clinical activity. A collaborative and iterative approach with NHS Tayside and other key stakeholders has resulted in a safe, online, clinical protocol that trainees, trainers and patients can have confidence in. The purpose of this article is to share our experience and to open a dialogue to work synergistically with other institutions to contribute towards a UK-wide remote training strategy.

Key points

• A common challenge all trainers are experiencing - of interest to trainers and potential trainees.

• Contemporaneous subject - remote clinical engagement is becoming more commonplace and this is an area that dentists will need to explore.

• Detailed thought processes mapped which could help develop a structure for other departments with similar issues.

• May serve as a starting point for larger discussions on how to make national guidance.