Table 2 A summary of trust measurements
References | Scales/measurements | Factors | Number of items | Example of item | Psychometric findings |
|---|---|---|---|---|---|
Kulich et al. (2001)28 | Dental Belief Scale | Belittlement Communication Lack of control Trust | 15 | Dentists say things to fool me I am not sure I can believe what dentists say | Cronbach's alpha has been used to measure reliability, which was 0.91, which shows good reliability |
Skowron et al. (2017)31 | |||||
Kvale et al. (2004)32 | Dental Belief Scale - revised | Ethics Communication Control Trust | 28 | I have heard dentists say one thing and do another I feel dentists do not provide clear explanations | Cronbach's alpha has been used to measure reliability, which was 0.96, which shows good reliability |
Abrahamson et al. (2006)33 | |||||
Song et al. (2020)29 | Dentist Trust Scale | Fidelity Competence Honesty Global Trust | 11 | Dentists do not pay full attention to patients Dentists would never mislead you | DTS has good internal consistency and a single-factor structure. Cronbach's alpha was 0.94 for trust |
Song et al. (2020)30 | |||||
Armfield et al. (2017)19 | |||||
Yuan et al. (2020)34 | Items from the UK Adult dental health survey | Trust Communication | 18 | Dentist listened carefully Had confidence and trust in dentist Was treated with respect Dentist explained reason for treatment | The fit measurement model with the sample is excellent which confirms that the trust scale is both an internally consistent latent variable and also a distinct construct from other variables including dental anxiety, shame and communication processes (comparative fit index = 0.996; Tucker-Lewis index = 0.995; root mean square error of approximation = 0.018 [95% CI: 0.016, 0.020]). Alpha coefficient for trust factor is 0.75 |
Ashley E. Fico and Carolyn Lagoe (2018)36 | Dental mistrust | Mistrust | 3 | Sometimes dental procedures are done on people without their consent | Shows good internal consistency with alpha = 0.81 |
Ried et al. (2014)35 | Ideal dentist vs dentist in general | Trustworthiness | 2 | Know when to refer a patient to a specialist Are completely trustworthy | N/A |
Muirhead et al. (2014)27 | Item from the UK Adult dental health survey | Confidence and trust | 1 | Felt confident and trusted dentist | N/A |
Graham and Logan (2004)26 | Selected characteristics of respondents with complete data | Trust level | 1 | High Medium Low | N/A |