Table 9 Autolabeling results (partial).
Serial number | Business level | Secondary operations type | Receiving business Type III | Textual content | Deep labels |
|---|---|---|---|---|---|
1 | Business complaints | Electricity tariffs | Tariff | After the meter was changed here, the staff indicated that the meter was in arrears and charged the… | Tariff |
2 | Business complaints | Electricity tariffs | Tariff | Unreasonable charge for electricity penalty (customer says monthly number. Even if you have paid the bill but do not renew the invoice…) | Tariff |
3 | Business complaints | power metering | Rotation, household meter conversion | Without the customer's knowledge… many times to the customer meter into… | Meter wiring error |
… | … | … | … | … | … |
664 | Service Complaints | Acts of service | Service attitude of other personnel | After reflecting the farm network charges. Subsequently, the staff of the Zhongqiang power supply house telephone contact with the user… | Service attitude of the electrical inspectors |
665 | Service Complaints | Service Channels | E-channel Services | I am not going to be able to buy electricity, but I still cannot buy electricity | E-channel Services |
666 | Service Complaints | Acts of service | Service Standard for Business Office Personnel | In the process of transferring the name change, the customer asks if he can print out the previously unchanged VAT invoice… | Service attitude of the electrical inspectors |
