Table 3 PSSUQ results (%) for each item.
Question | 1 | 2 | 3 | 4 | 5 | 6 | 7 | N/A |
---|---|---|---|---|---|---|---|---|
1. Overall, I am satisfied with how easy it is to use this system | 58.8% | 29.4% | 0% | 0% | 5.9% | 5.9% | 0% | 0% |
2. It was simple to use this system | 58.8% | 23.5% | 5.9% | 5.9% | 0% | 5.9% | 0% | 0% |
3. I could effectively complete the tasks and scenarios using this system | 58.8% | 29.4% | 0% | 0% | 0% | 11.8% | 0% | 0% |
4. I was able to complete the tasks and scenarios quickly using this system | 64.7% | 23.5% | 0% | 0% | 0% | 11.8% | 0% | 0% |
5. I was able to efficiently complete the tasks and scenarios using this system | 64.7% | 23.5% | 0% | 0% | 0% | 11.8% | 0% | 0% |
6. I felt comfortable using this system | 70.6% | 11.8% | 5.9% | 5.9% | 0% | 0% | 5.9% | 0% |
7. It was easy to learn to use this system | 64.7% | 17.6% | 5.9% | 0% | 5.9% | 5.9% | 0% | 0% |
8. I believe I could become productive quickly using this system | 82.4% | 11.8% | 0% | 0% | 5.9% | 0% | 0% | 0% |
9. The system gave error messages that clearly told me how to fix problems | 5.9% | 23.5% | 0% | 0% | 0% | 5.9% | 58.8% | 41.2% |
10. Whenever I made a mistake using the system, I could recover easily and quickly | 47.1% | 23.5% | 5.9% | 0% | 0% | 11.8% | 5.9% | 5.9% |
11. The information (such as on-line help, on-screen messages and other documentation) provided with this system was clear | 35.3% | 17.6% | 5.9% | 0% | 17.6% | 0% | 0% | 23.5% |
12. It was easy to find the information I needed | 29.4% | 17.6% | 11.8% | 5.9% | 5.9% | 5.9% | 0% | 23.5% |
13. The information provided for the system was easy to understand | 58.8% | 5.9% | 5.9% | 5.9% | 5.9% | 0% | 5.9% | 11.8% |
14. The information was effective in helping me complete the tasks and scenarios | 52.9% | 11.8% | 5.9% | 5.9% | 0% | 5.9% | 5.9% | 11.8% |
15. The organization of information on the system screens was clear | 58.8% | 5.9% | 5.9% | 5.9% | 0% | 11.8% | 0% | 11.8% |
16. The interface of this system was pleasant | 70.6% | 5.9% | 11.8% | 0% | 0% | 0% | 11.8% | 0% |
17. I liked using the interface of this system | 70.6% | 17.6% | 0% | 0% | 0% | 0% | 11.8% | 0% |
18. This system has all the functions and capabilities I expect it to have | 52.9% | 5.9% | 11.8% | 0% | 5.9% | 0% | 5.9% | 17.6% |
19. Overall, I am satisfied with this system | 70.6% | 17.6% | 0% | 0% | 0% | 11.8% | 0% | 0% |