Table 5 Importance of KPIs and relative weight values.

From: An industrial integration framework based on QFD for selecting the optimal electrical poles

Client requirements (KPIs)

Importance (client value)

Relative weight (%)

Lifetime

10

13

Accident

8

10

Total Cost

10

13

Color stability

6

8

Conductivity resistance

7

9

Pole weight

8

10

Production time

8

10

Transportation

7

9

Installation methods

7

9

Wind Load

9

11