Table 8 Quality objective planning.
User demand elements | Demand | Competitive evaluation | Current value (Qa) | Planning quality objectives (Qb) | ||
---|---|---|---|---|---|---|
type | Product A | Product B | Product C | |||
C11 | M | 4 | 3 | 3 | 3 | 4 |
C12 | O | 2 | 1 | 3 | 2 | 4 |
C13 | A | 3 | 2 | 3 | 3 | 4 |
C14 | M | 2 | 2 | 3 | 2 | 3 |
C21 | O | 1 | 2 | 2 | 2 | 3 |
C22 | A | 2 | 3 | 3 | 3 | 3 |
C31 | O | 4 | 2 | 5 | 4 | 5 |
C32 | M | 2 | 1 | 3 | 2 | 3 |
C33 | A | 2 | 3 | 2 | 2 | 4 |
C34 | A | 2 | 2 | 3 | 2 | 3 |
C42 | A | 2 | 2 | 5 | 3 | 4 |
C51 | A | 3 | 4 | 1 | 3 | 3 |
C53 | O | 2 | 3 | 2 | 2 | 3 |