Table 18 The proposed components for technical communication pedagogical model.

Objective

1. Develop oral communication skills that are relevant to the industry.

2. Develop written communication skills that are relevant to the industry.

3. Develop interpersonal skills that are relevant to the industry.

4. Develop researching skills that are relevant to the industry.

5. Provide work-related communicative experiences for students.

6. Guide teaching and learning for communication skills in the technical field.

7. Expose students with authentic communicative experiences in the real settings of the industry.

Content of learning: Oral presentation

1. Develop the ability to retrieve relevant information.

2. Develop the ability to gather and organize relevant information.

3. Develop the ability to distinguish main ideas from supporting details.

4. Develop knowledge on how to operate technological tools.

5. Develop awareness of how technological tools help to promote social interactions and collaboration at work.

6. Develop the ability to plan and develop the content of oral presentations.

7. Develop the ability to plan and prepare visual aids (for a larger audience).

8. Develop the ability to plan an introduction and conclusion of oral presentations.

Content of learning: Social literacy

1. Develop the ability to communicate effectively with co-workers and administrators.

2. Develop the ability to give instructions effectively.

3. Develop the ability to give constructive feedback.

4. Develop the ability to establish professional relationships with customers and co-workers.

5. Develop the ability to share information in small group settings.

6. Develop multicultural awareness.

7. Develop the ability to handle conflicts within groups positively.

8. Develop leadership skills.

9. Develop the ability to produce business letters.

Method of delivery (insignificant)

1. Delivering the content through a practical tutorial.

2. Delivering the content through a collaborative learning activity.

3. Delivering the content through field training.

4. Delivering the content through the communication module which introduces technical communication across technical subjects.

5. Delivering the content through communication across the curriculum (integrates technical communication skills across technical subjects).

6. Delivering the content through contextualized learning activity (which is conducted in an authentic working environment).

Assessment method

1. Assessment on students’ oral presentations.

2. Assessment on students’ written technical documents.

3. Observation on students’ communicative experiences during field work training.

4. Observation on students’ communicative experiences in group activities / team work projects.

5. Assessment on students’ responses in online forum discussion.

English language proficiency

1. Developing the ability to construct accurate sentence structure in writing.

2. Developing the ability to apply appropriate verbal communication strategy in a conversation.

3. Developing the ability to comprehend information in a text in English language.