Table 9 Measurement model assessment.
Latent variable | Indicators | Convergent validity | Reliability of inner consistency | Discriminant validity | ||||
|---|---|---|---|---|---|---|---|---|
Outer loadings (outer weights) | Communality of indicator | AVE | Composite reliability | Cronbach’s alpha | ||||
– | – | – | >0.707 | >0.50 | >0.50 | 0.60–0.90 | 0.60–0.90 | Do HTMT Confidence Intervals include value 1? |
Results | Last recorded income | 0.948 | 0.899 | 0.870 | 0.931 | 0.852 | No | |
Last recorded expenditure | 0.917 | 0.840 | – | – | – | No | ||
EMEA (Composite Mode A) | Information (Composite Mode A) (0.916)a | Basic information | 0.919 (0.465) | 0.844 | n.a. | n.a. | n.a. | No |
Rich information | 0.952 (0.601) | 0.907 | ||||||
Interactivity (Composite Mode A) (0.922)a | Low interactivity | 0.976 (0.552) | 0.953 | n.a. | n.a. | n.a. | No | |
Medium interactivity | 0.968 (0.476) | 0.937 | ||||||
High interactivity | 0.298 (0.061) | 0.004 | ||||||
Action (0.667)a n.s. | Action | n.a. | n.a. | n.a. | n.a. | n.a. | No | |
Number of ways to help | Number of ways to help demonstrated | n.a. | n.a. | n.a. | n.a. | n.a. | n.a. | |
