Table 3 One-sample test.
From: The impact of automation and optimization on customer experience: a consumer perspective
Test value = 3 | t | df | Sig. (2-tailed) | Mean difference | 95% confidence interval of the difference | |
|---|---|---|---|---|---|---|
Lower | Upper | |||||
A1 | 0.851 | 214 | 0.396 | 0.06047 | −0.0796 | 0.2005 |
A2 | 11.339 | 214 | 0.000 | 0.85116 | 0.7032 | 0.9991 |
A3 | 35.863 | 214 | 0.000 | 1.67907 | 1.5868 | 1.7714 |
A4 | −4.538 | 214 | 0.000 | −0.35349 | −0.5070 | −0.2000 |
A5 | 28.379 | 214 | 0.000 | 1.50698 | 1.4023 | 1.6116 |
A6 | 4.957 | 214 | 0.000 | 0.32093 | 0.1933 | 0.4485 |
A7 | 4.763 | 214 | 0.000 | 0.30233 | 0.1772 | 0.4274 |
A8 | 10.626 | 214 | 0.000 | 0.68372 | 0.5569 | 0.8106 |
A9 | 6.758 | 214 | 0.000 | 0.48372 | 0.3426 | 0.6248 |
A10 | 1.871 | 214 | 0.063 | 0.13953 | −0.0074 | 0.2865 |
A11 | 8.618 | 214 | 0.000 | 0.62791 | 0.4843 | 0.7715 |
A12 | −5.794 | 214 | 0.000 | −0.39070 | −0.5236 | −0.2578 |
A13 | 7.893 | 214 | 0.000 | 0.59535 | 0.4467 | 0.7440 |
A14 | 10.513 | 214 | 0.000 | 0.57674 | 0.4686 | 0.6849 |
A15 | 12.093 | 214 | 0.000 | 0.74884 | 0.6268 | 0.8709 |
B1 | 24.792 | 214 | 0.000 | 1.35349 | 1.2459 | 1.4611 |
B2 | 34.536 | 214 | 0.000 | 1.56744 | 1.4780 | 1.6569 |
B3 | 36.279 | 214 | 0.000 | 1.63721 | 1.5483 | 1.7262 |
B4 | 21.965 | 214 | 0.000 | 1.16744 | 1.0627 | 1.2722 |
B5 | 13.757 | 214 | 0.000 | 0.82791 | 0.7093 | 0.9465 |
B6 | 19.721 | 214 | 0.000 | 1.10233 | 0.9921 | 1.2125 |
B7 | 13.343 | 214 | 0.000 | 0.85116 | 0.7254 | 0.9769 |
B8 | 25.310 | 214 | 0.000 | 1.29767 | 1.1966 | 1.3987 |
B9 | 18.967 | 214 | 0.000 | 1.06512 | 0.9544 | 1.1758 |
B10 | 18.209 | 214 | 0.000 | 1.04186 | 0.9291 | 1.1546 |
B11 | 20.897 | 214 | 0.000 | 1.09767 | 0.9941 | 1.2012 |
B12 | 21.965 | 214 | 0.000 | 1.16744 | 1.0627 | 1.2722 |
B13 | 10.215 | 214 | 0.000 | 0.61860 | 0.4992 | 0.7380 |
B14 | 40.671 | 214 | 0.000 | 1.66977 | 1.5888 | 1.7507 |
B15 | 23.508 | 214 | 0.000 | 1.13023 | 1.0355 | 1.2250 |
