Table 1 LSTM Classification Indicators.

From: The reduction of effective feedback reception due to negative emotions in appeals

Content type

Variables

Measure

Emotional characteristics

Emotion

which is 1 if negative emotions are present, otherwise it is 0

Target

which is 1 if negative emotions towards the government department, otherwise it is 0

Other characteristics

Health

which is 1 if health problems are present, otherwise it is 0

Request

which is 1 if requesting government intervention are present, otherwise it is 0