Fig. 3: Government services, ‘Zheli Office’ app. | Humanities and Social Sciences Communications

Fig. 3: Government services, ‘Zheli Office’ app.

From: How to avoid sinking in swamp: exploring the intentions of digitally disadvantaged groups to use a new public infrastructure that combines physical and virtual spaces

Fig. 3

This figure shows the ‘Zheli Office’, it is a comprehensive government application that integrates government services through digital technology, transferring some processes from offline to online and greatly improving the convenience, efficiency, and personalisation of government services.

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