Table 2 Category composition of tourism implicit conflict from the perspective of residents.

Management conflict

Poor public services

Transportation is very inconvenient, there are only one or two shuttles per day.

642

29

Lack of integrated planning

Fertile farmland has been expropriated for several years, but it has not been fully exploited yet.

565

25

Constrained lives and livelihood

Even though the house is dilapidated, the government does not allow us to repair it.

88

4

Anomie of public authority

To earn money, the village chief intentionally built the Qifeng Building near his house.

70

3

Absence of government regulation

The business administration did not manage or punish supermarkets that sold expired food.

52

2

Subtotal

1417

64

Economic conflict

Rising cost of basic necessities

Vegetables are unaffordable after the development of tourism in Qingmuchuan Old Town.

137

6

Uneven commercial investment distribution

The government invests only in the new streets and does not care for us here.

121

5

Unregulated competition of tourism businesses

Many businesses solicit customers near the parking lot, which seriously damages the local image.

53

2

The widening wealth gap

Tourism makes only people in the new streets rich; we country-dwellers are still poor.

46

2

Constrained commercial activities

We can’t set up stalls in the open spaces outside the stores, but residents of the old street can.

41

2

Subtotal

398

18

Environmental conflict

Excessive crowding and noise pollution

Sightseeing vehicles are parked randomly, which makes it easy to block traffic.

107

5

Garbage pollution

There is a lot of garbage near the farmer’s market, and it smells very bad.

44

2

Water pollution

Businesses directly discharge sewage into the river, resulting in poorer water quality than before.

31

1

Greening incongruity

The greenery of the vacant land is too cartoonish and does not reflect the local characteristics.

21

1

Subtotal

203

9

Cultural conflict

Erosion of local distinctiveness

The new street is a fake destination made up of newly renovated buildings.

78

4

Over-commercialisation

The old town has fewer attractions and has too many businesses.

29

2

Inadequate heritage protection

Tourists deliberately destroy the Fei Feng Bridge, which makes us sad and distressed.

39

2

Degeneration of local folkway

Residents are not as stocky and honest as before, and many of them often rip off tourists.

39

2

Subtotal

185

9

Total

2221