Table 2 Reliability and convergent validity test.

From: Patient acceptance of medical service robots in the medical intelligence era: an empirical study based on an extended AI device use acceptance model

Construct

Item

Ste

CR

AVE

Social Influence (SI)

SI1

0.789

0.717

0.797

0.567

SI2

0.756

SI3

0.712

Hedonic Motivation (HM)

HM1

0.752

0.787

0.831

0.552

HM2

0.707

HM3

0.767

HM4

0.745

Voice Anthropomorphism (VA)

VA1

0.752

0.787

0.788

0.554

VA2

0.711

VA3

0.769

Appearance Anthropomorphism (AA)

AA1

0.701

0.709

0.761

0.515

AA2

0.722

AA3

0.729

Behavioral Anthropomorphism (BA)

BA1

0.736

0.763

0.791

0.558

BA2

0.718

BA3

0.786

Personality Anthropomorphism (PA)

PA1

0.706

0.783

0.852

0.536

PA2

0.752

PA3

0.724

PA4

0.728

PA5

0.748

Perceived Empathy (E)

E1

0.753

0.784

0.813

0.592

E2

0.793

E3

0.761

Performance Expectancy (PE)

PE1

0.726

0.799

0.840

0.568

PE2

0.709

PE3

0.780

PE4

0.797

Effort Expectancy (EE)

EE1

0.710

0.720

0.744

0.534

EE2

0.700

EE3

0.780

Interaction quality (IQ)

IQ1

0.795

0.766

0.826

0.613

IQ2

0.764

IQ3

0.789

Emotion (EB)

EB1

0.711

0.799

0.856

0.543

EB2

0.72

EB3

0.775

EB4

0.773

EB5

0.703

Willingness to Use (W)

W1

0.73

0.763

0.811

0.588

W2

0.784

W3

0.786

Objection to Use (O)

O1

0.737

0.744

0.790

0.557

O2

0.703

O3

0.796