Table 4 Hypotheses testing.
Hypothesis | β | t-value | p | Result | |
|---|---|---|---|---|---|
H1a | Appearance Anthropomorphism → Performance Expectancy | −0.011 | −0.201 | 0.840 | Reject |
H1b | Voice Anthropomorphism →Performance Expectancy | 0.147 | 2.543 | * | Support |
H1c | Behavior Anthropomorphism → Performance Expectancy | −0.125 | −02.161 | 0.031 | Reject |
H1d | Personality Anthropomorphism → Performance Expectancy | 0.040 | 0.638 | 0.523 | Reject |
H2a | Appearance Anthropomorphism → Effort Expectancy | −0.176 | −5.509 | *** | Support |
H2b | Voice Anthropomorphism → Effort Expectancy | −0.395 | −11.428 | *** | Support |
H2c | Behavior Anthropomorphism → Effort Expectancy | −0.161 | −4.673 | *** | Support |
H2d | Personality Anthropomorphism → Effort Expectancy | −0.189 | −5.132 | *** | Support |
H3a | Appearance Anthropomorphism → Perceived Empathy | 0.071 | 1.310 | 0.190 | Reject |
H3b | Voice Anthropomorphism → Perceived Empathy | 0.224 | 3.918 | *** | Support |
H3c | Behavior Anthropomorphism → Perceived Empathy | 0.435 | 7.495 | *** | Support |
H3d | Personality Anthropomorphism → Perceived Empathy | 0.230 | 3.814 | *** | Support |
H4a | Hedonic motivation → Performance Expectancy | 0.668 | 12.981 | *** | Support |
H4b | Hedonic motivation → Effort Expectancy | −0.083 | −2.725 | ** | Support |
H5a | Social Influence → Performance Expectancy | 0.270 | 4.720 | *** | Support |
H5b | Social Influence → Effort Expectancy | −0.042 | −1.221 | 0.222 | Reject |
H6 | Perceived Empathy → Interaction Quality | 0.882 | 38.100 | *** | Support |
H7 | Performance Expectancy → Emotion | 0.367 | 13.420 | *** | Support |
H8 | Effort Expectancy → Emotion | −0.157 | −2.968 | *** | Support |
H9 | Interaction Quality → Emotion | 0.505 | 10.267 | *** | Support |
H10a | Emotion → Willingness to Use | 0.830 | 30.927 | *** | Support |
H10b | Emotion → Objection to Use | −0.854 | −35.329 | *** | Support |
