Table 2 Most common algorithms and their business application.

From: Integrating machine learning into business and management in the age of artificial intelligence

Business application

Cluster

Thematic involved

Most used algorithms and technologies

Finance

C1—Assessing and forecasting the performance of financial markets

Price clustering

Volatility

Return predictability

Cryptocurrency and currency markets (FOREX)

Portfolio optimization and management

Investments in emerging economies

Linear discriminant analysis

Latent class analysis

Causal machine learning

Agent-based modelling

C2—Forecasting macro- and micro-economic indicators

Stock market forecasting

Demand and sales forecasting

Asset price forecasting

Genetic algorithms

Particle swarm optimization

Long short-term memory

Recurrent neural networks

Generative adversarial networks

C13—Risk assessment and management

Credit scoring

Credit risk assessment

Fraud

Stress testing

Default risk

Automated machine learning

Chi-square automatic interaction detection (CHAID)

Customer relationship management

C3—Complex network(ing) Analysis

Social networking

E-commerce recommendation systems

Personalization

Document clustering

Graph neural networks

Autoencoders

Density-based clustering algorithm (DBSCAN)

Spectral clustering

Affinity Affinity propagation clustering

C4—Marketing and sales optimization

Customer satisfaction and loyalty

Customer retention and churn

Benchmarking

Segmentation, targeting and positioning

Recency, frequency, monetary value (RFM) models and analysis

K-means clustering

Principal component analysis

Fuzzy [C-means] clustering

C8—Opinion mining and eWOM analysis

Customer reviews

User-generated content

Social media

Sentiment analysis

Information retrieval

Natural language processing

Topic modelling

Latent Dirichlet allocation

Computer vision

Decision-making support

C6—Strategic decision-making

Classification

Prediction

Regression analysis

Decision theory

Random forests

Support vector machines

Gradient boosting

Naïve Bayes classifiers

K-nearest neighbours

C-11—Logistics management

Demand forecasting

Revenue management

Intelligent transportation systems

Game theory

Markov decision processes

Spatio-temporal clustering

Multi-agent reinforcement learning

Debiased machine learning

Innovation

C7—Education and skills development

Learning analytics

Academic performance

Online learning and e-Learning

Distance learning

Critical thinking

Gamification

Latent class clustering

Robust clustering

Minimum spanning trees

Educational data mining

C9—Innovation and entrepreneurship

Decision-making

Competitiveness

Entrepreneurship

Knowledge spillover

 

C14—Data management and knowledge discovery

Knowledge management

Market basket analysis

Knowledge discovery in databases

Intelligent systems

Latent semantic indexing

Web mining

Cross-industry standard process for data mining (CRISP-DM)

Public Policy Support

C10—Explainable AI and public policy support

Explainability

Accountability

Profiling

Biases

Trust

Fairness

Explainable AI

Deep neutral networks

Multinomial logistic regression

Other topics and applications

C5—Digital transformation and Sustainability

Business intelligence

Predictive analytics

Decision support

Business analytics

Industry 4.0

MapReduce

AdaBoost

Distributed clustering

Distributed data mining

C12—GIS applications in Business and Management

Location choice

Housing prices

Mass appraisal

Travel behaviour & mode choice

Spatial clustering

Spatial data mining

Visual analytics

C15—Challenges in data analysis brought by COVID-19

Ontologies

Data integration

Time-series clustering

Semantic web

Knowledge graphs

  1. Source: Author’s own elaboration.