Table 2 Risks identified in using AS in emergencies by the survey respondents, where categories were labelled by and grouped based on the analysis.

From: Taking a leap of faith: insights from UK first responders on instantaneous trust

Keyword categories

Category label

Frequency of occurrence

data, input

Information

2

accountability, wisely, uniform

Accountability

3

accessibility, differing needs, cater for all scenarios, older people who don’t use smart phones

Inclusivity/flexibility

4

cultural changes are required, overreliance, trust, hesitance

Trust

4

elsewhere, larger, reach, closer

Location

4

removes humans from a risk, harms, control operatives, compliance

Safety

4

time, speed, slow

Time

4

communicate, communications, building evacuation announcements, mass messaging, losing the understanding, misinterpretation

Communication

6

reliability, new system fail, failure, incorrect, technical issues, limited

Reliability

8