Table 6 Summary of Hypothesis Testing Results.

Hypothesis	Path	β	SEM	t-Value	p Value	LLCI	ULCI	Results
*Direct effect*
H1	ES → CS	−0.088	0.052	−1.704	0.089	−0.189	0.013	Rejected
H2	ES → FP	−0.075	0.052	−1.452	0.147	−0.177	0.028	Rejected
*Meditation effect*
H3	ES → LGO → CS	−0.025	0.011			−0.049	−0.007	Rejected
H4	ES → LGO → FP	−0.061	0.021			−0.109	−0.025	Rejected
*Moderation effect*
H5	ES × SC → CS	0.010	0.035	0.276	0.783	−0.059	0.079	Rejected
H6	ES × SC → FP	−0.048	0.054	−0.879	0.380	−0.154	0.059	Rejected
*Moderated Mediation*
H7a	ES → LGO → CS (Moderated by SC)	0.018	0.009			0.004	0.038	Partially Supported
H7b	ES → LGO → FP (Moderated by SC)	0.009	0.011			−0.012	0.033	Rejected

ES employee satisfaction, CS customer satisfaction, FP financial performance, LGO learning and growth opportunities, SC safety culture, β standardized regression coefficient, SE standard error, t-Value calculated as β divided by SE, p Value probability value indicating statistical significance.

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