Table 2 Questions relating to servicing of CBS toilets and the SanQoL-5 index that participants were asked weekly, in addition to the possible responses and the value attributed to them

From: Assessing the role of servicing in enhancing sanitation-related quality of life among container-based sanitation users

(a) Servicing questions

Responses: Yes (1), No (0).

(i)

Was there a problem with the collection service this week?*

(If so, what problem? Collector came early (‘early’), collector did not come (‘not_come’), cover material not received (‘not_recieved_cover’), do not know, other)

(ii)

Was a clean cartridge available when you needed it?

(iii)

Was the replacement cartridge cleaned to your satisfaction?

(iv)

Was your CBS cartridge/bucket changed often enough?

(v)

Was the toilet cleaned to your satisfaction?

(b) SanQoL-5 questions

Responses: always (3), sometimes (2), rarely (1), never (0), do not know

(i)

Can you use your usual toilet without feeling disgusted?

(ii)

Can you use your usual toilet without worrying that it spreads diseases?

(iii)

Can you use your usual toilet in private, without being seen?

(iv)

Can you use your usual toilet without feeling ashamed for any reason?

(v)

Are you able to feel safe while using your usual toilet?

  1. *For question (a(i)), the values assigned to responses are reversed due to the phrasing of the question, where a ‘no’ response is a positive sentiment and scored as 1 and a ‘yes’ response is negative and scored as 0.