Abstract
Study design:
Patient feedback study.
Objectives:
To measure how patients value the telemedicine consultation service at the National Spinal Injuries Centre over a period of 8 months.
Setting:
United Kingdom (south of England).
Methods:
Telephone survey conducted by an external surveyor who does not work in the department.
Results:
Our study showed that most patients (n=29) found the service of high quality and useful to their care.
Conclusion:
This provides evidence, from the spinal cord injury patients’ perspective, that telemedicine service has an important role in their management.
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References
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Competing interests
The surveys were all conducted by JY, who has no direct involvement in the daily running of NSIC service. There is minimal conflict of interest.
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Yuen, J., Thiyagarajan, C. & Belci, M. Patient experience survey in telemedicine for spinal cord injury patients. Spinal Cord 53, 320–323 (2015). https://doi.org/10.1038/sc.2014.247
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DOI: https://doi.org/10.1038/sc.2014.247
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