Dental practice management

  • Glenys Bridges
Stephen Hancocks Ltd £27.50 9780956566812 | ISBN: 978-0-9565-6681-2
10 out of 10!

Dental practice management could either be read cover to cover or used as a reference tool for managers. The book is well written and easy to understand. It consists of 130 pages and a glossary of terms.

The book's contents match well with the framework that makes up the BTEC Level 4 Diploma in Dental Practice Management syllabus. There are seven chapters in all, beginning with and ranging from: defining practice management, managing and maintaining quality service provision, through to financial management, marketing, team development and performance.

I have implemented techniques and systems learnt from this book in my practices

I would strongly recommend this book to any manager in a primary care setting who is responsible for all aspects of practice management; this book provides excellent referencing material. For those managers who are responsible for market initiative and project management this book provides excellent guidance in initiation, research, design, planning, implementation, audit and evaluation. It explains many applicable techniques such as PESTLE, SWOT and SMART.

I particularly enjoyed the chapter on quality systems. I found this particularly beneficial in light of CQC requirements; this chapter links nicely with Outcome 16 – Quality assessing service provisions and also assists in creating policies for the practice.

The chapter on ongoing team development was inspirational and a subject I have great enthusiasm for. I have implemented techniques and systems learnt from this book in my practices, in particular a training matrix that links in with CPD and CQC requirements.

I would recommend this book to all forward thinking practice managers and those currently studying for the BTEC Level 4 Diploma in Dental Practice Management; if this book had been published when I was studying for the Cert DPM it would have been invaluable. Overall 10 out of 10!