Abstract
The advent of new energy vehicles (NEVs) presents hopeful pathways to alleviate the strain caused by fossil fuel consumption and environmental deterioration. However, the widespread adoption of NEVs remains a challenge. Current research on the adoption of NEVs tends to concentrate on factors like consumer psychology and vehicle performance while neglecting the role of cultural values and purchase costs in consumers’ decision-making process. Therefore, this study innovatively integrates uncertainty avoidance and price awareness into the Technology Acceptance Model (TAM) and explores the moderating effect of environmental awareness. This study employs partial least squares structural equation modelling (PLS-SEM) and fuzzy set qualitative comparative analysis (fsQCA) to validate the hypotheses and the synergistic influence of antecedent combinations on the purchase intention of NEVs. The findings show that price consciousness, perceived ease of use, and attitude are important influencing factors motivating consumers to make purchasing decisions and reveal the mechanisms of uncertainty avoidance, perceived usefulness, and environmental awareness on the purchase intention of NEVs. Furthermore, fsQCA identified four conditions that are sufficient to promote the purchase intention of NEVs.
Data availability
The data are available upon reasonable request; further inquiries may be directed to the corresponding authors.
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Funding
This work was supported by the International Collaborative Science and Technology Finance (Jinan) Innovation Laboratory (JNSX2023078), the Jinan Philosophy and Social Science Project (JNSK2026C183), Shandong Humanities and Social Sciences Project and the Key Discipline Construction Program of Zhengzhou Institute of Technology.
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Yan-yan Zhang contributed to conceptualization, data collection, software development, theoretical model development, and writing the original draft. Wen-jie Li contributed to conceptualization and proofreading. Tat-Huei Cham contributed to proofreading and editing.
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Appendix I: Measurement items
Appendix I: Measurement items
Constructs | Code | Items | Source |
|---|---|---|---|
Purchase intention | PI | 1. In contrast to conventional cars, I would rather drive new energy vehicles (NEVs) | Chen et al.55 |
2. When I buy my next car, I will prioritize purchasing a NEV | |||
3. I like to suggest to friends that they purchase NEVs | |||
Perceived risk | PR | 1. I'm worried that using NEVs may result in financial losses | Jain et al.91 |
2. I wouldn’t feel completely secure driving a NEV on the road | |||
3. Given the drawbacks of NEVs (such as their short driving range and lengthy recharge times), I believe utilising NEVs may result in significant time losses | |||
4. I worry about whether NEVs will really perform as well as traditional gasoline vehicles | |||
Attitude | AT | 1. New energy vehicles are appealing to me | Jaiswal et al.87 |
2. I think it’s a good idea to drive NEVs | |||
3. Choosing to drive a new energy vehicle is something I feel good about | |||
Price consciousness | PC | 1. When making a purchase, I always take the cost of NEVs into account | Cui et al.42 |
2. I believe the cost of NEVs is too expensive for me to purchase | |||
3. Until NEVs become more affordable, I will stick to purchasing regular goods | |||
Uncertainty avoidance | UA | 1. I believe it is critical to have clear instructions so that I always understand what is expected of me | Rosillo-Díaz et al.83 |
2. I believe it’s critical to pay great attention to directions and protocols | |||
3. I believe that laws and norms are crucial because they let me know what is expected of me | |||
4. Standardised work processes, in my opinion, are beneficial | |||
5. I consider operating instructions to be crucial | |||
Perceived usefulness | PU | 1. NEVs can help with the energy crisis by reducing carbon emissions | Wang et al.39 |
2. NEVs can help cut down on transportation costs | |||
3. The quality of life and traffic efficiency are enhanced by NEVs | |||
Perceived ease of use | PEOU | 1. NEV is useful to reduce carbon emissions and alleviate the energy shortage problems | Vafaei-Zadeh et al.5 |
2. Having a NEV helps my family spend less on commuting | |||
3. I can live better and travel more efficiently with a NEV | |||
Environmental awareness | EA | 1. I think taking a traditional fuel vehicles will damage the environment | Wang et al.67 |
2. I think taking a traditional petrol car will damage the environment | |||
3. If my driving style contributes to environmental pollution, I'm willing to make a change | |||
4. I believe that taking positive action for the environment is my obligation |
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Zhang, Yy., Li, Wj. & Cham, TH. Understanding consumers’ adoption of new energy vehicles in the transition to sustainable transportation. Sci Rep (2026). https://doi.org/10.1038/s41598-026-40779-x
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DOI: https://doi.org/10.1038/s41598-026-40779-x