Table 1 Demographic factors of the respondents (N = 6961).

From: Shifting landscape of customer preferences: analyzing internet Islamic banking satisfaction during COVID-19

Profile

Variables

Banks

Frequency

% Frequency

Countries

Saudi Arabia

Al Rajhi Bank

532

8%

Saudi National Bank

605

9%

Kuwait

Kuwait Finance House (KFH)

781

11%

Kuwait International Bank

644

9%

UAE

Dubai Islamic Bank

663

10%

Qatar

Qatar Islamic Bank (QIB)

487

7%

Malaysia

Maybank

239

3%

Indonesia

Bank Mandiri

306

4%

Bahrain

Ahli United Bank

588

8%

Turkey

Kuveyt Turk Katilim Bankasi

323

5%

Egypt

Faisal Islamic Bank of Egypt

728

10%

Jordan

Jordan Islamic Bank

443

6%

Oman

Bank Muscat

622

9%

Gender

 

Female

3202

46%

Male

3759

54%

Education Level

 

High school or less degree

517

7%

Diploma degree

1089

16%

Bachelor’s degree

3020

43%

Master’s degree

2257

32%

Ph.D. degree

79

1%