Table 1 Scale development procedure.
From: Employee experience: conceptualization, scale development, and validation
Phase | Study | Focus of study | Data/sample | Method |
|---|---|---|---|---|
Phase 1 | Study 1 | Explore the critical components of EX | 29,554 online reviews from employees at 30 companies | Focused web crawler Content mining |
Study 2 | Extend the components of EX | 1228 descriptions from 99 open-ended questionnaires | Open-ended questionnaires Content mining | |
Study 3 | Identify the dimensions of EX and generate the initial items | N = 9 | Semi-structured interviews Grounded theory | |
Phase 2 | Study 4 | Item reduction and test of factor structure | N = 357 for EFA N = 427 for CFA | Exploratory factor analysis Confirmatory factor analysis Measurement invariance |
Study 5 | Tests of convergent and discriminant validity | N = 353 | Correlation Confirmatory factor analysis Hierarchical regression | |
Study 6 | Tests of predictive and incremental validity |
