Table 1 Measurement Items and Sources of Variables
From: Adopting AR wayfinding in heritage tourism: extending the UTAUT in cultural contexts
Construct | Code | Item | Reference |
|---|---|---|---|
Performance Expectancy (PE) | PE1 | The AR wayfinding system provides useful information for the tour. | Venkatesh et al.70 |
PE2 | AR wayfinding assists me in locating attractions more effectively. | ||
PE3 | AR wayfinding enhances my overall touring experience. | ||
PE4 | AR wayfinding meets my personalized touring needs. | ||
PE5 | AR wayfinding reduces difficulties in finding attractions. | ||
Effort Expectancy (EE) | EE1 | Accessing the AR wayfinding system is straightforward. | Venkatesh et al.70 |
EE2 | The AR wayfinding process features intuitive operation and user-friendly procedures. | ||
EE3 | Learning to use the AR wayfinding system requires minimal time and effort investment. | ||
EE4 | I am fully aware of the available technical services at attractions and make selective use of AR wayfinding solutions. | ||
Social Influence (SI) | SI1 | Some of my friends are currently using AR wayfinding services. | Venkatesh et al.70 |
SI2 | I would use the service if recommended by friends around me. | ||
SI3 | Promotional campaigns at attractions positively influence my adoption of AR wayfinding. | ||
SI4 | Using AR wayfinding has become a trend that I wish to follow. | ||
Perceived Trust (PT) | PT1 | I trust that the attraction can provide high-quality AR wayfinding content. | Venkatesh et al.70 |
PT2 | I believe the information provided by the attraction’s AR wayfinding system is authentic. | ||
PT3 | I feel comfortable using information provided by high-reputation users. | ||
PT4 | I am confident that AR wayfinding can effectively protect my privacy and security. | ||
PT5 | I trust that AR wayfinding services will honor their service commitments. | ||
Perceived Risk (PR) | PR1 | I am concerned that using AR wayfinding may require excessive time and effort to learn. | Featherman71 |
PR2 | I worry that AR wayfinding might fail to deliver the expected outcomes. | ||
PR3 | I have concerns about potential personal information leakage when using AR wayfinding services. | ||
PR4 | I feel apprehensive that sharing travel information through AR wayfinding could pose safety risks. | ||
PR5 | I suspect that some users may share information in AR wayfinding with malicious intentions. | ||
Perceived Interactivity (PI) | PI1 | The AR wayfinding interface features clear design, logical functional layout, and high operability. | Park M, Yoo J72 |
PI2 | AR wayfinding can accurately recommend resources based on my usage patterns. | ||
PI3 | My mobile device operates smoothly, with prompt response when loading and using AR wayfinding. | ||
PI4 | When encountering difficulties with AR wayfinding, I can promptly find support personnel to assist me. | ||
PI5 | During AR wayfinding usage, I can consciously edit the content as needed. | ||
Perceived Pleasure (PP) | PP1 | I feel relaxed and enjoyable while using the AR wayfinding system. | Hsieh et al.73 |
PP2 | The AR wayfinding experience brings me considerable enjoyment. | ||
PP3 | Using AR wayfinding provides me with a sense of fulfillment. | ||
PP4 | I can obtain assistance from others when encountering difficulties with AR wayfinding. | ||
Self-Efficacy (SE) | SE1 | I am confident in utilizing AR wayfinding effectively. | Ulfert-Blank et al.74 |
SE2 | I am proficient in operating AR wayfinding systems. | ||
SE3 | I possess strong curiosity about new platforms and technologies. | ||
SE4 | I enjoy continuously experimenting with and adopting innovations. | ||
SE5 | Successfully addressing my needs independently through AR wayfinding at attractions gives me a sense of accomplishment. | ||
Behavioral Intention (BI) | BI1 | I am willing to learn how to use AR wayfinding services. | Venkatesh et al. 70 |
BI2 | I intend to continue experimenting with AR wayfinding. | ||
BI3 | I have considered recommending AR wayfinding to others. | ||
BI4 | In the future, I would consider adopting AR wayfinding services more extensively. |