Table 1 Research on the Adaptability and Usage Pathways of GenAI in Museums

From: How generative AI shapes user perceived value and adoption intention in digital museum experiences

Author

Research subject

Main technology

Research contribution

Casillo et al.98

Cultural Heritage in Archaeological Park

Ontology-Driven Chatbots, QA Systems

Ontology-Based Personalized Dialogue for Cultural Tourism Chatbots

Réby et al.99

Italian Cultural Heritage

Semantic Web, Linked Data, Knowledge Graph

Italian Cultural Heritage Knowledge Graph for Semantic Linking and Interoperability

Varitimiadis et al.22

Museum Chatbots

Graph-Based MAS, Knowledge Graphs, Distributed Collaborative AI

GPT-4 and Knowledge Graph Based Multi-Agent Dialogue Framework

Song et al.100

Informal Learning Museum Visitors

AI-Based Recommendation Systems

Impact of Recommender Systems on Heritage Aesthetic Experience

Li et al.13

Museum Exhibitions

AI, Immersive Tech, IoT, Cloud Computing

Review of DTT Applications in Museums with AI/VR/AR/IoT Integration

Izadi and Forouzanfar101

Intelligent Chatbots

Error Correction, RL/Supervised/Unsupervised Learning, GANs, XAI

Chatbot Error Types, Correction Mechanisms, and Ethical Challenges

Trichopoulos et al.102

Museum Visitors

ChatGPT-4 LLM

GPT-4 in Museum Tours with Human-AI Verification Mechanism

Trichopoulos et al.103

Museum Visitors

GPT-4 LLM with Context-Aware Fine-Tuning

LLM-Based Personalized Recommendation in Museums

Tsepapadakis et al.104

Heritage Site Visitors

Audio AR, Voice Dialogue Systems, IoT

AR, 3D Audio, and Conversational AI for Immersive Audio Tours