Table 2 Parent Perspectives on Clinician-Parent Communication.

From: Nurse and parent perspectives of a neonatal intensive care unit redesign from open-bay to single-family rooms

Domains

Variable (N)

OPBY Design

SFR Design

OPBY Design

SFR Design

p value*

% Very Good

% Very Good

Mdn Score out of 5.00 (IQR)

Mdn Score out of 5.00 (IQR)

Nurse-Parent Communication

Friendliness/courtesy of the nurses (N = 88)

72.73

54.55

5.00 (1.00)

5.00 (1.00)

0.122

Nurses’ attitude toward your requests (N = 87)

68.52

48.48

5.00 (1.00)

4.00 (1.00)

0.074

How well the nurses kept you informed (N = 88)

69.09

60.61

5.00 (1.00)

5.00 (1.00)

0.335

Explanation of equipment on or near your child (N = 88)

69.09

48.48

5.00 (1.00)

4.00 (1.00)

0.101

Physician-Parent Communication

Physician’s concern for your questions and worries (N = 89)

57.14

45.45

5.00 (1.00)

4.00 (1.00)

0.290

How well physician kept you informed (N = 88)

58.93

40.63

5.00 (1.00)

4.00 (2.00)

0.084

Friendliness/courtesy of physician (N = 89)

64.29

57.58

5.00 (1.00)

5.00 (1.00)

0.634

Tests and Treatments

Explanations about what would happen during tests and treatments (N = 87)

60.00

56.25

5.00 (1.00)

5.00 (1.00)

0.945

Courtesy of the person who took your blood (N = 82)

62.26

55.17

5.00 (1.00)

5.00 (1.00)

0.669

Courtesy of the person who started the IV (N = 78)

57.69

65.38

5.00 (1.00)

5.00 (1.00)

0.609

Communication about need for delays of procedure (N = 81)

55.77

48.28

5.00 (1.00)

4.00 (1.00)

0.677

Courtesy of non-nursing staff when providing care or treatment for your infant (N = 87)

65.45

62.50

5.00 (1.00)

5.00 (1.00)

0.815

Explanations regarding the purpose of tests or treatments (N = 87)

61.82

53.13

5.00 (1.00)

5.00 (1.00)

0.702

  1. * Wilcoxon-Mann-Whitney tests were used to compare ordinal level dependent variables from parents whose neonate received care in the OPBY design to those who received care in the SFR.