A structured performance appraisal - or review - provides protected time to assess an individual's performance and discuss their progress and achievements, and any problems or setbacks that they might have experienced. It gives you the opportunity to consider performance and have an honest discussion about the individual's work.
Appraisals are often carried out annually with a review at six months, but a shorter or longer interval may be preferable. Regular appraisals provide:
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Time to focus on the employee without the interruptions of daily work. It allows for a different type of conversation than you may have working in the surgery (between patients) or in practice meetings and allows the employee to express their ideas
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Pastoral support - allowing you to provide encouragement or sympathy to help them deal with their successes or their anxieties
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Career development, especially if their work or workload changes. Reviewing job descriptions and identifying strengths and weaknesses can improve performance and allow you to get the best from your staff
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Early remedy to potential problems by uncovering an employee's concerns before they become more serious - you can discuss the matter and explore solutions, ask about concerns, discuss potential remedies and explain what you expect from them. Setting the goalposts clearly will allow you to address performance concerns later.
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