Table 6 Overview questionnaire liability.
In any case, who would be more likely to be responsible if damage occurs in the interaction with the robot? | ||||||||||
Hardware Store | ° | ° | ° | ° | ° | ° | ° | Robot | ||
Hardware Store | ° | ° | ° | ° | ° | ° | ° | Customer | ||
Customer | ° | ° | ° | ° | ° | ° | ° | Robot | ||
Who should be liable for potential damages arising from interactions with the robot? | ||||||||||
Totally Disagree | Totally Agree | |||||||||
a | Hardware Store | ° | ° | ° | ° | ° | ||||
b | Customer | ° | ° | ° | ° | ° | ||||
c | Robot | ° | ° | ° | ° | ° | ||||
To what extent do you agree with the following statements: (from Totally Disagree to Totally Agree on a 5-point Likert scale) | ||||||||||
a1 | For damages that occur during the interaction with the robot, the market deploying the robot should be responsible. | |||||||||
a2 | The deploying markets are responsible for damages occurred during the interaction with robots. | |||||||||
b1+ | When using a robot, customers should not be liable for any damage caused, even in the case of minor errors. | |||||||||
c1 | Robots are responsible for damage caused in interaction with them. | |||||||||
c2 | For damages that occur during the interaction with the robot, the robot should be responsible. | |||||||||
d1 | Service robots should be used in hardware stores. | |||||||||
d2 | Service robots should be used in the scenario chosen, for the experiment. | |||||||||
e1 | Markets deploying service robots should be more liable for damages occurring during interaction with these robots than those deploying human employees. | |||||||||
e2+ | The use of robots should not affect the market’s responsibility for damages. | |||||||||
Assume that the hardware store will have to pay for any damage that occurs in the interaction with the robot in any case. | ||||||||||
(from Totally Disagree to Totally Agree on a 5-point Likert scale) | ||||||||||
f1 | Service robots should be used in hardware stores. | |||||||||
f2 | Service robots should be used in the scenario chosen for the experiment. | |||||||||
