Table 4 Descriptive Statistics of Scale QPC-OPS Items. Item mean, standard deviations and corrected item-total correlation.
Summary of the contents of the items | Mean | SD | Corrected item-total correlation | Cronbach’s alpha Total instrument without item |
|---|---|---|---|---|
Item 1. Patients decide on their care and treatment | 2.89 | 0.63 | 0.408 | 0.882 |
Item 2. Security in the center is high | 2.58 | 0.92 | 0.100 | 0.893 |
Item 3. Patients can easily access professionals by phone | 3.28 | 0.81 | 0.293 | 0.886 |
Item 4. Patients can feel safe along with other patients in the waiting room | 3.30 | 0.62 | 0.178 | 0.887 |
Item 5. The opinion of patients is respected when establishing their care and treatment | 3.27 | 0.64 | 0.533 | 0.879 |
Item 6. Patients participate in decisions about their care | 3.17 | 0.64 | 0.526 | 0.880 |
Item 7. It is easy for patients to get an appointment with professionals | 3.27 | 0.79 | 0.394 | 0.883 |
Item 8. The care and treatment patients receive is effective and helps them with their problems | 3.30 | 0.52 | 0.414 | 0.882 |
Item 9. Patients are not bothered by other patients in the waiting room | 3.10 | 0.64 | 0.127 | 0.888 |
Item 10. Family members or friends of patients are offered the opportunity to participate in their care and treatment to the extent they wish | 3.27 | 0.66 | 0.401 | 0.882 |
Item 11. Staff treat patients with consideration and proximity | 3.77 | 0.44 | 0.549 | 0.880 |
Item 12. Professionals worry about knowing why the patient is angry or irritated | 3.73 | 0.47 | 0.609 | 0.879 |
Item 13. The patient's experience is taken into account in order to establish medical treatment | 3.42 | 0.66 | 0.555 | 0.879 |
Item 14. Patients are offered health education to learn how to identify symptoms of worsening disease | 3.56 | 0.60 | 0.447 | 0.881 |
Item 15. Professionals treat patients with respect | 3.82 | 0.45 | 0.536 | 0.880 |
Item 16. It's easy to contact the center by phone | 3.17 | 0.88 | 0.323 | 0.886 |
Item 17. Patients are helped to look for work or other occupations | 3.45 | 0.64 | 0.363 | 0.883 |
Item 18. Professionals understand patients' feelings | 3.50 | 0.56 | 0.548 | 0.879 |
Item 19. Professionals offer strategies to patients to prevent them from harming the people around them, if they had those ideas at all | 3.60 | 0.52 | 0.555 | 0.880 |
Item 20. Professionals spend time listening to patients | 3.57 | 0.58 | 0.593 | 0.878 |
Item 21. Patients receive information on where they can go if they need help after contact with the center is over | 3.65 | 0.51 | 0.436 | 0.882 |
Item 22. Professionals offer strategies to patients to prevent them from harming themselves if they had such ideas | 3.63 | 0.52 | 0.529 | 0.880 |
Item 23. Professionals help patients understand that it is not shameful to have a mental illness | 3.67 | 0.52 | 0.588 | 0.879 |
Item 24. Professionals help the patient understand that feelings of guilt and shame should not prevent them from asking for help | 3.67 | 0.52 | 0.534 | 0.880 |
Item 25. Professionals care about the care and treatment of patients | 3.72 | 0.49 | 0.643 | 0.878 |
Item 26. It is easy to establish telephone contact with the doctor responsible for the patient's care and treatment | 2.95 | 0.78 | 0.336 | 0.884 |
Item 27. The patient is clearly informed about their mental illness and diagnosis | 3.31 | 0.63 | 0.472 | 0.881 |
Item 28. Patients' family members are treated with respect | 3.80 | 0.42 | 0.557 | 0.880 |
Item 29. Patients are offered information about their disease so they can participate in their treatment | 3.47 | 0.61 | 0.577 | 0.879 |
Item 30. Patients are given information about different treatment options so they can decide which one they think is best suited | 3.03 | 0.71 | 0.472 | 0.881 |
Overall instrument | 101.91 | 9.08 |
