Table 1 Dimension and variable design questionnaire.

From: Elements of chronic disease management service system: an empirical study from large hospitals in China

Dimensionality

Number

Variable

Questionnaire items

Variable

Organizational management

\({M}_{1}\)

\({X}_{1}\)

1.1 Department of chronic disease management job involvement

\({x}_{11}\)

1.2 Department of setting up chronic disease management goals

\({x}_{12}\)

1.3 Department of chronic disease management incentives and performance

\({x}_{13}\)

1.4 Head of department management attitude to chronic disease management

\({x}_{14}\)

1.5 Organizational structure of departmental chronic disease management

\({x}_{15}\)

Medical service support

\({M}_{2}\)

\({X}_{2}\)

2.1 Support for chronic disease management training of medical staff in chronic disease management

\({x}_{21}\)

2.2 Query of knowledge about chronic disease management

\({x}_{22}\)

2.3 Chronic disease management service information system assistance in decision-making

\({x}_{23}\)

Medical services

\({M}_{3}\)

\({X}_{3}\)

3.1 Nursing care

\({x}_{31}\)

3.2 Medication guidance

\({x}_{32}\)

3.3 Counseling

\({x}_{33}\)

3.4 Appointment for follow-up

\({x}_{34}\)

3.5 Comorbidity management

\({x}_{35}\)

3.6 Green channel for registration

\({x}_{36}\)

3.7 Medication supervision

\({x}_{37}\)

3.8 Chronic disease management service process standard

\({x}_{38}\)

3.9 Departments' understanding of patients' needs

\({x}_{39}\)

3.10 Response of departments to patients' needs

\({x}_{3. 10}\)

3.11 Condition monitoring

\({x}_{3. 11}\)

3.12 Internet prescription

\({x}_{3. 12}\)

Community alliance

\({M}_{4}\)

\({X}_{4}\)

4.1 Cooperation between departments and communities in chronic disease management

\({x}_{41}\)

4.2 Departmental mobilization of family members to participate in patient management

\({x}_{42}\)

4.3 Interdepartmental cooperation within the hospital in chronic disease management

\({x}_{43}\)

4.4 The department cultivates patients who are active in the group

\({x}_{44}\)

4.5 Cooperate with research team in chronic disease management

\({x}_{45}\)

Self-management support

\({M}_{5}\)

\({X}_{5}\)

5.1 Department of patient work education

\({x}_{51}\)

Management information system

\({M}_{6}\)

\({X}_{6}\)

6.1 Information support system for organization design of chronic disease management

\({x}_{61}\)

6.2 Information support system for decision support of chronic disease management

\({x}_{62}\)

6.3 Information system tips for chronic disease management

\({x}_{63}\)

6.4 Appointment and green channel system support for the registration of patients with chronic diseases

\({x}_{64}\)

6.5 Information system monitoring and early warning of chronic disease for patients

\({x}_{65}\)

6.6 Chronic disease information uploaded from the community

\({x}_{66}\)

6.7 Chronic disease patients' condition information is transmitted to the community

\({x}_{67}\)

6.8 Systematic description of the treatment process of patients with chronic diseases in hospital

\({x}_{68}\)

6.9 The information system assists medical staff to complete the education, consultation, and guidance of patients with chronic diseases

\({x}_{69}\)

6.10 The information system receives patient self-management feedback

\({x}_{6. 10}\)

Overall evaluation

\({M}_{7}\)

\(Y\)

7.1 Overall evaluation of chronic disease management

\(y\)