Table 9 Chronic disease management service system elements and average scores of service nodes under the elements.

0.8–0.9

\({x}_{22}\)

Specialized services (3.767)

\({x}_{68}{x}_{67}{x}_{6. 10}{x}_{66}{x}_{65}\)

Patient management (3.625)

\({x}_{34}{x}_{32}{x}_{35}{x}_{31}\)

Personalized intervention (4.217)

0.7–0.8

\({x}_{23}{x}_{45}{x}_{14}{x}_{43}\)

Hospital union (4.293)

\({x}_{69}{x}_{63}{x}_{62}\)

Information technology support (3.742)

\({x}_{37}{x}_{36}{x}_{33}\)

Special care (4.221)

0.6–0.7

\({x}_{13}{x}_{3. 10}{x}_{3. 11}{x}_{38}{x}_{12}{x}_{39}\)

Service specification (4.15)

\({x}_{61}\)

Information system application (3.77)

0.5–0.6

\({x}_{15}{x}_{51}{x}_{21}{x}_{41}{x}_{11}{x}_{3. 12}{x}_{44}\)

Coordination of organization (4.062)

\({x}_{64}\)

Green channel management (3.88)