Table 5 Common usability aspects between both checklists for effectiveness analysis.

From: Maximizing coverage, reducing time: a usability evaluation method for web-based library systems

No

Proposed usability evaluation checklist

Academic library website evaluation checklist

1

Contact us link provided

Given all the contact information

2

Pages are easy to navigate (sitemap, path information, table of contents/index, navigation through scrolling, flip- ping and searching, back to home page)

Web pages are easy to navigate

3

Home page link is on every page

Every page included way to turn the home page for the site

4

Links are closely associated with their reference

All hyperlinks appropriate and relevant for an online reference desk

5

Easy to read graphics in the site (images, audio/video, relevant animation, flash technology, no watermarking)

The graphics and texts are most clear and easy to read

6

User Can search library OPAC (Online Public Access Catalogue is online database of material held by the library)

An option to search a library’s OPAC

7

Copy right of information resources stated

Copyright status are clearly stated

8

Access to E-journals

Hyperlinks to e-journals and databases

9

Access possible to other web reference sites

Hyper links to other web reference sites

10

An option to ask from librarian

An option to request reference assistance

11

Site response quickly in searching

Server appear to be fast