Table 3 A summary of the themes identified in the study (N = 12).

From: The experiences of counselors caring for children and adolescents with problematic smartphone use

Category

Subcategory

Contents

1. Screening and inflow process

Inaccuracy of screening test

The need for improving testing environment

Increasing reliability of screening test

Barriers in the inflow process

Association of various psychosocial problems

Lack of parental perception of severity of PSU

Social stigma

The importance of school cooperation

Uncooperative school

Cooperative school

2. Intervention

Programs requiring supplementation

Utilizing various media

Emotional support rather than cognitive approach

Focusing on alternative activities rather than behavioral control

Considering sociodemographic backgrounds

The importance of parental involvement

Improving parent–child relationships

Emotional intervention needed for parents

The need for identifying ways to increase parental participation

Concerns about COVID-19 and vulnerable groups

Increase in smartphone use due to online learning

Special measures required for the vulnerable

3. Follow-up care

Lack of long-term strategies

Importance of follow-up care

Requiring case management services

Need to re-establishing program goals

Focusing on adequate use rather than control

The necessity of setting clear goals

Need for system reorganization

Considering the time and method of providing various services

The necessity of integrating duplicate services

  1. PSU Problematic smartphone use, COVID-19 Coronavirus disease of 2019.