Table 8 The suggested model (BiLSTM + CNN) versus other deep learning models.
From: Customer churn prediction using composite deep learning technique
Deep learning model | Accuracy (%) | Precision (%) | Recall (%) | F-score (%) |
|---|---|---|---|---|
CNN | 75 | 64 | 63 | 64 |
RNN | 76 | 62 | 54 | 63 |
BiLSTM | 72 | 61 | 63 | 61 |
Proposed Model (BiLSTM-CNN) | 81 | 66 | 64 | 65 |
