Table 2 The attributes of customer needs.

From: Achieving eco-innovative smart glass design with the integration of opinion mining, QFD and TRIZ

Customer needs

Description

Importance rate

(C1) Affordable price

A reasonable amount that most people can afford

1.04

(C2) Ease of use

Users can easily understand and operate the product

2.05

(C3) Wide Field of View

The extent of the observable world through the viewing angle

3.85

(C4) Good display resolution

Pixels with a higher resolution provide clarity of visual information

3.98

(C5) Wear comfortably

Thinner and lighter glasses allow people to wear them in a daily routine

2.12

(C6) Long battery life

Power performance can be supported for a certain length of time

4.00

(C7) Lightweight

Less than average compared to most other things of the same type

2.61

(C8) Good sound quality

The audio output (synthesize the accuracy and fidelity) from an electronic device can provide a pleasant experience to users

1.80

(C9) Decent appearance

A well-proportioned look for attractiveness and styling while being socially acceptable

1.98