Table 6 Proportions of adoption demands from revisited surveys.

From: Exploring online consumer behavior on fraudulent energy-saving products

Category

Predicted specific hidden demands

Proportion (N = 543)

Functions preference

Increased Cargo capacitya

52.49%

Purchase threshold

Unconditional return and exchange

45.30%

Purchase threshold

Product usage training

34.81%

Purchase threshold

On-site display and one-stop installation services

28.55%

Purchase threshold

Average purchase cost for similar products

20.63%

Functions preference

Access to extensive freight information

20.07%

Energy efficiency labels

Simple explanation of economical savings from promotional policies

10.87%

Energy efficiency labels

Simple explanation of energy efficiency and cost reduction

8.29%

Functions preference

Exquisite appearance

8.29%

Other characteristics

Manual demonstration of energy efficiency principles

6.63%

These demands were gathered through survey questionnaires and have also been included in the list of requirements for callbacks. This allows for a clearer comparison of the respondents’ support rates for needs identified through survey questionnaires versus those identified through predictions

Increased Cargo capacitya

52.49%

Increased number of qualified drivers

34.62%

Expanded charging infrastructure

32.23%

Extended battery range

27.26%

More convenient and reliable purchasing methods

19.34%

Improved maintenance services

18.78%

Enhanced power output

13.26%

Reduced acquisition cost

10.31%

Enhanced transportation safety

8.29%

  1. aDuplicated options in the questionnaire.