Table 3 Rotated component matrix.

Consumer travel experience (C1)

0.829

0.141

0.142

0.139

0.156

Consumer travel satisfaction (C2)

0.801

0.166

0.136

0.148

0.208

Consumer travel loyalty (C3)

0.769

0.241

0.136

0.188

0.129

Travel distance (E1)

0.208

0.820

0.089

0.068

0.088

Travel time (E2)

0.164

0.791

0.266

0.001

0.138

Travel frequency (E3)

0.154

0.691

0.111

0.046

0.218

Diversified commercial centre (B1)

0.132

0.057

0.886

0.029

0.168

Pleasant environment in the commercial centre (B2)

0.098

0.108

0.839

0.143

0.050

Large-scale commercial centres (B3)

0.175

0.292

0.657

0.136

0.148

Accessibility(workplace) (A1)

0.115

0.007

0.056

0.907

− 0.037

Accessibility (residential area) (A2)

0.127

0.070

0.121

0.866

0.062

Parking accessibility (A3)

0.221

0.019

0.096

0.632

0.351

Convenience of transfers (A4)

0.186

0.096

0.085

0.659

0.176

Flexibility of travel modes (A5)

0.153

0.102

0.158

0.602

0.289

Emotional value (D1)

0.129

0.117

0.168

0.131

0.836

Functional value (D2)

0.171

0.261

0.147

− 0.068

0.785

Social value (D3)

0.401

0.248

0.086

0.148

0.643