Table 4 Initial reachability matrix.

From: Mapping service capabilities using ISM and fuzzy DEMATEL

 

(L)

(E)

(S)

(T)

(C)

(IC)

(A)

(EC)

(OM)

(MO)

(PQ)

(IQ)

(CQ)

(L)

1

0

0

1

0

1

0

1

0

0

1

0

0

(E)

1

1

0

1

0

1

0

0

0

0

0

0

0

(S)

0

0

1

0

0

1

0

1

1

0

0

0

0

(T)

0

0

0

1

0

0

0

0

0

0

0

0

0

(C)

0

0

1

1

1

1

0

1

0

1

1

0

0

IC)

0

0

0

1

0

1

0

1

1

0

1

0

0

(A)

0

0

0

0

0

1

1

0

0

1

0

0

0

(EC)

0

0

0

1

0

0

0

1

1

0

0

0

0

(OM)

0

0

1

0

0

1

0

1

1

0

0

0

0

(MO)

1

0

1

1

0

1

0

1

0

1

1

0

0

(PQ)

0

1

0

1

0

1

0

1

0

0

1

0

0

(IQ)

1

0

0

1

0

1

0

0

0

1

1

1

0

(CQ)

1

1

0

1

0

1

0

0

0

1

1

0

1