Table 1 Results of study 1 (Grounded-theory coding).
From: An empirical investigation of continuance intention to use online meetings
Main category | Initial category | Definition |
|---|---|---|
F1 Information transmission barriers | C1 Concerns about information transmission C2 Information reception blocking | It refers to information distortion, delay or loss caused by technical or environmental limitations during online communication (e.g., voice interruption, screen freeze) |
F2 Interaction and feedback deficiency | C3 Less interaction C4 Interaction delay C5 Less warm-up C6 Less feedback C7 Feedback delay C8 Nonverbal feedback is ambiguous C9 Low communication efficiency | It refers to users perceive insufficient interaction frequency and lack of key feedback in online settings (e.g., limited real-time interaction features, monotonous formats, no warm-up activities) and blocked feedback channels (e.g., unanswered questions, blurred emoticon feedback) |
F3 Negative social presence | C10 Low participation C11 Weak sense of ritual C12 Weak sense of coexistence C13 Weak sense of team C14 Weak immersion C15 Weak sense of reality C16 Low social support | It refers to users feel ignored, isolated, or unable to communicate effectively in digital interactions, (e.g., low participation) |
F4 Technical disadvantages | C17 Voice quality C18 Network delay C19 Reliance on visual search C20 Audio source confusion | It refers to shortcomings of online meeting platforms’ technical support (e.g., network lag and screen freezing) |
F5 Attention distraction | C21 Distraction C22 Boredom | It refers to multitasking environments or cognitive overload that causes users to disengage from the presentation content (e.g., perceived boredom) |
F6 Self-efficacy | C23 Sense of control C24 Confidence | It refers to users’ confidence in completing online presentations developed through their own experience |
F7 Technical advantages | C25 Privacy protection C26 Self-hiding C27 Social avoidance C28 Break through space limitations | It refers to efficiency gains and experience improvements from platform features (e.g., privacy protection) |
F8 Positive emotional experience | C29 Sense of freedom C30 Sense of relaxed | It refers to positive emotional state triggered by good user experiences during the use of the platform (e.g., users feel greater freedom) |
F9 Stress- reducing virtual perception | C31 perceived social presence C32 perceived informality | It refers to the virtual characteristics of the online environment (e.g., virtual images and virtual physical distance) can reduce the user’s social anxiety and improve the user’s psychological comfort |
