Table 5 Analysis of data collected through survey.
From: A hierarchical framework to evaluate the usability of smartphone health applications
Parameters | Sub- parameters | Â | Contribution level | Mean | Std dev | ||||
|---|---|---|---|---|---|---|---|---|---|
Very important | Important | Neutral | Less important | Not important | |||||
Efficiency | Productivity | 189 | 61 | 105 | 23 | 0 | 0 | 4.20 | 0.64 |
% | 32.3 | 55.5 | 12.2 | 0 | 0 | ||||
Performance | 189 | 62 | 106 | 21 | 0 | 0 | 4.22 | 0.63 | |
% | 32.8 | 56.1 | 11.1 | 0 | 0 | ||||
Features | 189 | 25 | 95 | 67 | 1 | 1 | 3.75 | 0.71 | |
% | 13.2 | 50.4 | 35.4 | 0.5 | 0.5 | ||||
Integrity | 189 | 33 | 107 | 47 | 2 | 0 | 3.90 | 0.68 | |
% | 17.5 | 56.6 | 24.8 | 1.1 | 0 | ||||
Retainability | 189 | 32 | 105 | 52 | 0 | 0 | 3.89 | 0.66 | |
% | 16.9 | 55.6 | 27.5 | 0 | 0 | ||||
Instantaneousness | 189 | 26 | 91 | 70 | 2 | 0 | 3.75 | 0.70 | |
% | 13.8 | 48.1 | 37 | 1.1 | 0 | ||||
Availability | 189 | 40 | 108 | 40 | 1 | 0 | 3.99 | 0.67 | |
% | 21.2 | 57.1 | 21.2 | 0.5 | 0 | ||||
Multimedia | 189 | 28 | 58 | 97 | 5 | 1 | 3.57 | 0.79 | |
% | 14.8 | 30.7 | 51.4 | 2.6 | 0.5 | ||||
Effectiveness | Accessibility | 189 | 33 | 126 | 30 | 0 | 0 | 4.02 | 0.58 |
% | 17.5 | 66.7 | 15.8 | 0 | 0 | ||||
Operability | 189 | 29 | 124 | 36 | 0 | 0 | 3.96 | 0.59 | |
% | 15.4 | 65.6 | 19 | 0 | 0 | ||||
Universality | 189 | 32 | 116 | 41 | 0 | 0 | 3.95 | 0.62 | |
% | 16.9 | 61.4 | 21.7 | 0 | 0 | ||||
Flexibility | 189 | 28 | 112 | 48 | 1 | 0 | 3.88 | 0.64 | |
% | 14.8 | 59.3 | 25.4 | 0.5 | 0 | ||||
Robustness | 189 | 40 | 117 | 32 | 0 | 0 | 4.04 | 0.62 | |
% | 21.2 | 61.9 | 16.9 | 0 | 0 | ||||
Error prevention | 189 | 47 | 109 | 33 | 0 | 0 | 4.07 | 0.65 | |
% | 24.8 | 57.7 | 17.5 | 0 | 0 | ||||
Completeness | 189 | 38 | 127 | 23 | 0 | 1 | 4.06 | 0.61 | |
% | 20.1 | 67.2 | 12.2 | 0 | 0.5 | ||||
Simplicity | 189 | 42 | 122 | 25 | 0 | 0 | 4.09 | 0.59 | |
% | 22.2 | 64.6 | 13.2 | 0 | 0 | ||||
Accuracy | 189 | 54 | 110 | 25 | 0 | 0 | 4.15 | 0.63 | |
% | 28.6 | 58.2 | 13.2 | 0 | 0 | ||||
Layout | 189 | 24 | 67 | 87 | 11 | 0 | 3.55 | 0.79 | |
% | 12.8 | 35.4 | 46 | 5.8 | 0 | ||||
Content | 189 | 37 | 72 | 80 | 0 | 0 | 3.77 | 0.76 | |
% | 19.6 | 38.1 | 42.3 | 0 | 0 | ||||
Satisfaction | Comfort/ease of use | 189 | 35 | 121 | 33 | 0 | 0 | 4.01 | 0.60 |
% | 18.5 | 64 | 17.5 | 0 | 0 | ||||
Aesthetic/attractiveness | 189 | 33 | 84 | 66 | 5 | 1 | 3.76 | 0.79 | |
% | 17.5 | 44.4 | 34.9 | 2.7 | 0.5 | ||||
Design | 189 | 12 | 54 | 88 | 33 | 2 | 3.22 | 0.85 | |
% | 6.3 | 28.5 | 46.6 | 17.5 | 1.1 | ||||
Competency | 189 | 46 | 103 | 40 | 0 | 0 | 4.03 | 0.68 | |
% | 24.3 | 54.5 | 21.2 | 0 | 0 | ||||
Security/safety | 189 | 121 | 66 | 2 | 0 | 0 | 4.63 | 0.51 | |
% | 64 | 34.9 | 1.1 | 0 | 0 | ||||
Trustfulness | 189 | 67 | 99 | 23 | 0 | 0 | 4.23 | 0.65 | |
% | 34.6 | 53.2 | 12.2 | 0 | 0 | ||||
Reputation | 189 | 38 | 63 | 74 | 14 | 0 | 3.66 | 0.88 | |
% | 20.1 | 33.3 | 39.2 | 7.4 | 0 | ||||
Information needs | 189 | 25 | 134 | 29 | 1 | 0 | 3.97 | 0.56 | |
% | 13.3 | 70.9 | 15.3 | 0.5 | 0 | ||||
Awareness | 189 | 28 | 120 | 39 | 1 | 1 | 3.92 | 0.65 | |
% | 14.8 | 63.6 | 20.6 | 0.5 | 0.5 | ||||
Mobility | 189 | 27 | 60 | 93 | 8 | 1 | 3.55 | 0.81 | |
% | 14.4 | 31.7 | 49.2 | 4.2 | 0.5 | ||||
Preparedness | 189 | 31 | 105 | 52 | 0 | 1 | 3.87 | 0.69 | |
% | 16.4 | 55.6 | 27.5 | 0 | 0.5 | ||||
Immediacy | 189 | 34 | 112 | 42 | 1 | 0 | 3.95 | 0.65 | |
% | 18 | 59.3 | 22.2 | 0.5 | 0 | ||||
Compliance | 189 | 40 | 103 | 44 | 2 | 0 | 3.96 | 0.70 | |
% | 21.2 | 54.4 | 23.3 | 1.1 | 0 | ||||
Navigation | 189 | 27 | 104 | 54 | 4 | 0 | 3.81 | 0.69 | |
% | 14.3 | 55 | 28.6 | 2.1 | 0 | ||||
Comprehensibility | Usefulness | 189 | 43 | 110 | 35 | 1 | 0 | 4.03 | 0.66 |
% | 22.8 | 58.2 | 18.5 | 0.5 | 0 | ||||
Response time/time taken | 189 | 62 | 113 | 14 | 0 | 0 | 4.25 | 0.58 | |
% | 32.8 | 59.8 | 7.4 | 0 | 0 | ||||
Learnability | 189 | 51 | 115 | 23 | 0 | 0 | 4.15 | 0.61 | |
% | 27 | 60.8 | 12.2 | 0 | 0 | ||||
Memorability | 189 | 32 | 113 | 42 | 2 | 0 | 3.93 | 0.66 | |
% | 16.9 | 59.8 | 22.2 | 1.1 | 0 | ||||
Know/understandability | 189 | 45 | 122 | 22 | 0 | 0 | 4.12 | 0.58 | |
% | 23.8 | 64.6 | 11.6 | 0 | 0 | ||||
Intuitiveness | 189 | 42 | 84 | 59 | 4 | 0 | 3.87 | 0.78 | |
% | 22.3 | 44.4 | 31.2 | 2.1 | 0 | ||||
Cognitive load | 189 | 26 | 108 | 54 | 0 | 1 | 3.84 | 0.67 | |
% | 13.8 | 57.1 | 28.6 | 0 | 0.5 | ||||
Interruptibility | 189 | 39 | 106 | 42 | 2 | 0 | 3.96 | 0.69 | |
% | 20.6 | 56.1 | 22.2 | 1.1 | 0 | ||||
Appropriateness | 189 | 39 | 105 | 41 | 3 | 1 | 3.94 | 0.73 | |
% | 20.6 | 55.6 | 21.7 | 1.6 | 0.5 | ||||
