Table 3 Mean and standard deviation results for different countdown indicators, passenger animation icons, and entertainment fillers.

From: Optimizing waiting experience: how passenger progress information and entertainment fillers jointly influence online ride-hailing drivers’ time perception and emotion

Variant

Countdown indicator

Passenger animation icons

Entertainment fillers

With

Without

Humanoid icon

Pointer icon

With

Without

M

SD

M

SD

M

SD

M

SD

M

SD

M

SD

Subjective time assessment

75.02

30.539

74.55

37.836

74.71

34.715

74.85

34.046

66.79

30.611

82.78

36.037

Perceived duration

4.46

1.917

4.04

2.147

4.36

2.110

4.13

1.974

5.39

1.506

3.11

1.872

Perceived speed

4.18

1.987

3.67

2.072

4.00

2.076

3.84

2.013

5.00

1.798

2.84

1.670

Perceived boredom

4.06

2.133

3.69

2.197

3.96

2.182

3.79

2.161

5.19

1.777

2.56

1.685

Pleasure

4.54

1.683

4.21

1.805

4.49

1.742

4.25

1.756

5.23

1.532

3.51

1.527

Arousal

3.77

1.851

3.36

1.799

3.68

1.870

3.46

1.796

4.20

1.915

2.93

1.505

Dominance

4.30

1.916

3.50

1.934

4.03

2.007

3.77

1.917

4.75

1.754

3.05

1.797

Satisfaction

3.54

1.164

3.13

1.326

3.46

1.235

3.20

1.281

3.93

1.008

2.74

1.209

Back to article page