Table 5 Number of tweets and public engagement between two organization types on various topics across five pandemic phases.

Phase	Topic	No. of tweets		No. of replies/tweet		No. of retweets/tweet		No. of likes/tweet
Phase	Topic	PHO	NMO	PHO	NMO	PHO	NMO	PHO	NMO
I. Inception phase	A	3	2	48	39	575	85	516	158
	B	3	30	1	41	2	163	4	289
	C	0*	7	0*	3	0*	10	0*	35
	D	1	14	16	109	210	342	232	419
	E	1	5	54	31	131	72	144	171
	F	3	2	16	32	272	14	301	35
II. Awareness phase	A	7	483	22	14	163	87	172	195
	B	12	419	12	35	94	145	112	270
	C	3	205	68	22	477	80	563	175
	D	15	224	43	26	317	121	330	260
	E	4	152	5	11	16	43	13	102
	F	22	32	5	17	37	88	29	187
III. Panic phase	A	3	155	33	8	204	81	634	219
	B	7	131	6	19	56	80	99	174
	C	3	77	3	12	7	22	4	68
	D	3	76	53	13	425	49	458	120
	E	1	78	2	5	17	15	10	48
	F	10	15	103	13	343	38	421	102
IV. Spreading phase	A	55	1807	60	38	379	116	579	321
	B	30	1379	47	54	199	189	326	461
	C	22	1286	58	112	508	171	633	536
	D	83	631	120	38	860	181	1525	465
	E	13	746	48	23	344	91	593	240
	F	220	244	53	63	368	153	530	360
V. Cohabitation phase	A	61	1655	42	54	235	123	461	415
	B	74	1562	64	86	385	183	1244	568
	C	35	1604	40	150	259	198	426	640
	D	94	678	36	82	285	207	627	591
	E	12	626	22	31	81	65	160	224
	F	349	237	42	66	272	122	526	380

PHO public health organizations, NMO news media organizations.
(A) Policies, methods and action; (B) Case updates; (C) Opinions and response; (D) Medical research and treatment information; (E) Impacts and consequences; (F) Health instructions and suggestions.
*Excluded from the comparative analysis due to the number 0

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