Table 3 Classification of KANO evaluation results.
From: A study on the design of literacy toy for children with parent-child interactions
Comparison Table for Categorization of KANO Evaluation Results | Reverse (if the product does not have a feature) | |||||
|---|---|---|---|---|---|---|
Like it very much | It should be so | It doesn’t matter | Reluctantly accept it | Do not like it | ||
Positive (if product) (with a certain function) | Like it very much | Q | A | A | A | O |
It should be so | R | I | I | I | M | |
It doesn’t matter | R | I | I | I | M | |
Reluctantly accept it | R | I | I | I | M | |
Do not like it | R | R | R | R | Q | |
