Table 3 Patient satisfaction after completion of the ACTTIV program.

1

The service is easy to reach by telephone

77

2

7

2

I was able to adequately explain my situation in the initial consultation

83

1

7

3

After joining the program, the next steps were explained to me

81

1

7

4

I felt treated with respect by the clinical staff

83

1

7

5

When I am in distress, I know where to turn

82

1

7

6

I trust the people who are treating me

83

1

7

7

I was hesitant to ask questions. (R)

83

1

7

8

Treatment goals were agreed with me

79

1

7

9

I was able to influence the planning of my treatment

81

1

7

10

The effects of the medication and possible side effects were clearly explained to me

54

1

7

11

I was able to influence the medication treatment

54

1

7

12

The service providers had enough time to talk to me

83

1

7

13

I was supported and accompanied in my search for other sources of support (including agencies, self-help groups)

64

1

7

14

The collaboration between my relatives and those treating me met my needs

53

1

7

15

How helpful did you find working with your caregiver?^a

78

1

7

16

The treatment helped me to better deal with my problems

81

1

7

17

Overall, I am satisfied with my treatment

84

1

7

18

I would recommend this treatment offer

81

1

7

19

I feel well cared for when I have physical problems

56

1

7

20

My follow-up care after the assertive community treatment was sufficiently organized

73

1

7

21

Since starting treatment with the assertive community treatment program, my condition is now^b

81

4

7