Table 1 Mapping of HCAI principles to QFD elements.

From: Adapting quality function deployment to translate patient feedback into prioritized technical requirements for healthcare artificial intelligence

HCAI principle

QFD component

Operationalization

Transparency

Relationship matrix

Explicit documentation of VOC-technical requirement linkages with strength ratings

Stakeholder inclusion

Voice of customer

Patient feedback serves as primary input; expert panel validates ratings

Fairness

Priority calculation

Weighted prioritization ensures high-frequency concerns receive appropriate attention

Privacy

Technical requirements

Data privacy protocols included as explicit technical requirement

Reliability

Roof matrix

Inter-requirement correlations identify synergies and trade-offs

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