Abstract
Urban metro systems play a central role in shaping mobility opportunities and access to essential public services, yet these benefits are not always shared equitably across cities. This study evaluates equitable mobility in Shanghai by examining how metro-based accessibility to public services aligns with actual passenger demand. We develop a multidimensional accessibility index for each station based on travel time to diverse public services and integrate it with passenger flow data to construct a local alignment index. A Lorenz curve and Gini coefficient capture system-wide distributional patterns. The analysis shows clear and persistent inequities: central stations maintain strong alignment between accessibility and demand, while many peripheral stations consistently face high demand but limited access. The system-wide Gini coefficient of 0.348 reflects a notable imbalance in the distribution of accessibility benefits. These results highlight inequitable spatial pattern embedded in the metro network’s spatial design. The study introduces a replicable, behaviour-sensitive framework that links actual mobility patterns with public service accessibility. It also provides actionable evidence for spatial-equity-oriented metro planning, emphasizing the need for targeted improvements in underserved areas and stronger coordination between land-use and transit development. Together, these contributions support more inclusive and equitable urban mobility planning.
Similar content being viewed by others
Data availability
The datasets generated and/or analysed during the current study are not publicly available due to commercial confidentiality agreements with the data provider but are available from the corresponding author on reasonable request.
References
Tosun, H. B. Engineering urban mobility through a strategic framework for tram route design. Sci. Rep. 15, 41123. https://doi.org/10.1038/s41598-025-24987-5 (2025).
Tomasiello, D. B. & Giannotti, M. Unfolding time, race and class inequalities to access leisure. Environ. Plann. B Urban Anal. City Sci. 50, 927–941. https://doi.org/10.1177/23998083221111405 (2023).
Bittencourt, T. A. & Giannotti, M. Evaluating the accessibility and availability of public services to reduce inequalities in everyday mobility. Transp. Res. Part A Policy Practice 177, 103833. https://doi.org/10.1016/j.tra.2023.103833 (2023).
Tang, T. et al. Deciphering the pulse of the city: An exploration of the natural features of metro passenger flow using XAI. Comput. Ind. Eng. 204, 111097. https://doi.org/10.1016/j.cie.2025.111097 (2025).
Tang, T. et al. A data-driven framework for natural feature profile of public transport ridership: Insights from Suzhou and Lianyungang, China. Transp. Res. Part A Policy Practice 183, 104049. https://doi.org/10.1016/j.tra.2024.104049 (2024).
Zhang, S., Sadagopan, M. & Qin, X. Evaluating the usefulness of VGI for citizen co-producing city services from citizen perspective: A case study of crowdsourcing pedestrian navigation. Multimodal Transp. 4, 100223. https://doi.org/10.1016/j.multra.2025.100223 (2025).
Farrington, J. & Farrington, C. Rural accessibility, social inclusion and social justice: Towards conceptualisation. J. Transp. Geogr. 13, 1–12. https://doi.org/10.1016/j.jtrangeo.2004.10.002 (2005).
Allen, J. & Farber, S. Planning transport for social inclusion: An accessibility-activity participation approach. Transp. Res. Part D Transp. Environ. 78, 102212. https://doi.org/10.1016/j.trd.2019.102212 (2020).
Wang, G. et al. Research on accessibility of port collection and distribution system from the perspective of carbon emissions. Front. Mar. Sci. https://doi.org/10.3389/fmars.2023.1330717 (2023).
Tang, T. et al. Origin-destination matrix prediction in public transport networks: Incorporating heterogeneous direct and transfer trips. IEEE Trans. Intell. Transp. Syst. https://doi.org/10.1109/TITS.2024.3447611 (2024).
Alamri, S., Adhinugraha, K., Allheeib, N. & Taniar, D. GIS analysis of adequate accessibility to public transportation in metropolitan areas. ISPRS Int. J. Geo-Inf. 12, 180. https://doi.org/10.3390/ijgi12050180 (2023).
He, N. et al. Evaluation of highway debris flow hazard based on geomorphic evolution theory coupled with material response rate. Sci. Rep. 14, 13533. https://doi.org/10.1038/s41598-024-64279-y (2024).
Malik, A. Z. et al. Enhancing smart city mobility through real time explainable AI in autonomous vehicles. Sci. Rep. 15, 42118. https://doi.org/10.1038/s41598-025-25993-3 (2025).
Zhao, J., Deng, W., Song, Y. & Zhu, Y. What influences Metro station ridership in China? Insights from Nanjing. Cities 35, 114–124. https://doi.org/10.1016/j.cities.2013.07.002 (2013).
Yang, Y., Heppenstall, A., Turner, A. & Comber, A. Who, where, why and when? Using smart card and social media data to understand urban mobility. ISPRS Int. J. Geo-Inf. 8, 271 (2019).
Tang, T. et al. Why metro passengers change travel behavior: Individual-level insights from interpretable machine learning. Cities 167, 106352. https://doi.org/10.1016/j.cities.2025.106352 (2025b).
Chang, W., Zhang, Y. & Fu, X. Assessment of green space accessibility incorporating sentiment analysis: An improved 2SFCA method. J. Geo-Inf. Sci. 26, 2243–2253. https://doi.org/10.12082/dqxxkx.2024.240096 (2024)
Askari, S., Merikhipour, M., Rahimi, E., Peiravian, F. & (Kouros) Mohammadian, A. Uncovering individual-level determinants of shared e-scooting travel frequency. Multimodal Transp. 4, 100228 (2025). https://doi.org/10.1016/j.multra.2025.100228.
Rui, Y., Shi, J., Mao, C., Liao, P. & Li, S. Mining asymmetric traffic behavior at signalized intersections using a cellular automaton framework. Symmetry 17, 1328. https://doi.org/10.3390/sym17081328 (2025).
Tang, T., Zhong, S., Chen, Y. & Luo, L. Accounting for taxi service conditions in estimating route travel time from floating car data using Markov chain model. Multimodal Transp. 3, 100172. https://doi.org/10.1016/j.multra.2024.100172 (2024).
Coombs, N. C., Meriwether, W. E., Caringi, J. & Newcomer, S. R. Barriers to healthcare access among U.S. adults with mental health challenges: A population-based study. SSM - Population Health 15, 100847 (2021), https://doi.org/10.1016/j.ssmph.2021.100847.
Xiong, J., Xu, Z., Li, L. & Liu, X. The effect of cross-boundary supply on the accessibility of public services in urban governance: An example of Shanghai. Sustainability 14, 12771. https://doi.org/10.3390/su141912771 (2022).
Pan, J., Deng, Y., Yang, Y. & Zhang, Y. Location-allocation modelling for rational health planning: Applying a two-step optimization approach to evaluate the spatial accessibility improvement of newly added tertiary hospitals in a metropolitan city of China. Soc. Sci. Med. 338, 116296. https://doi.org/10.1016/j.socscimed.2023.116296 (2023).
Yoshida, N. & Deichmann, U. Measurement of accessibility and its applications. J. Infrastruct. Dev. 1, 1–16. https://doi.org/10.1177/097493060900100102 (2009).
Liu, J., Zhong, S., Huang, Y. & Wang, Z. How does the preference heterogeneity affect the elderly’s evaluation of bus accessibility? Evidence from Guangzhou, China. J. Transp. Health 22, 101094. https://doi.org/10.1016/j.jth.2021.101094 (2021).
Pei, A., Xiao, F., Yu, S. & Li, L. Efficiency in the evolution of metro networks. Sci. Rep. 12, 8326. https://doi.org/10.1038/s41598-022-12053-3 (2022).
Liu, S. & Zhu, X. Accessibility analyst: An integrated GIS tool for accessibility analysis in urban transportation planning. Environ. Plann. B Plann. Des. 31, 105–124. https://doi.org/10.1068/b305 (2004).
Evidence from Atlanta. Helling, A. Changing intra-metropolitan accessibility in the U.S. Progress in Planning 49, iii–107. https://doi.org/10.1016/S0305-9006(97)00032-9 (1998).
Liu, S. & Zhu, X. An integrated GIS approach to accessibility analysis. Trans. GIS 8, 45–62. https://doi.org/10.1111/j.1467-9671.2004.00167.x (2004).
Zhou, Y., Fu, X., Xie, Y., Tang, T. & Lü, G. Non-linear and temporally dynamic effects of built environment and trip attributes on metro competitiveness. J. Transp. Geogr. 129, 104443. https://doi.org/10.1016/j.jtrangeo.2025.104443 (2025).
Zhou, Y., Fu, X., Tang, T., Vo, K. D. & Hato, E. Assessing resilience of transit networks: An activity-based space-time accessibility analysis. Sustain. Cities Soc. 130, 106676. https://doi.org/10.1016/j.scs.2025.106676 (2025).
Jiang, Y., Guo, D., Li, Z. & Hodgson, M. E. A novel big data approach to measure and visualize urban accessibility. Comput. Urban Sci. 1, 10. https://doi.org/10.1007/s43762-021-00010-1 (2021).
Pan, Z. G., Lan, G. W., Fan, D. L., Du, Y. L. & Zeng, Y. Analysis of accessibility of urban roads based on space syntax and distance measurement. In The International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences XLII-3/W10, 159–165 (2020). https://doi.org/10.5194/isprs-archives-XLII-3-W10-159-2020.
Rajendran, P., Bindhu, B. K. & Sanjay Kumar, V. S. Public transport accessibility index for Thiruvananthapuram urban area. J. Mech. Civil Eng. 7, 61–66 (2013).
Guo, Y., Chen, Z., Stuart, A., Li, X. & Zhang, Y. A systematic overview of transportation equity in terms of accessibility, traffic emissions, and safety outcomes: From conventional to emerging technologies. Transp. Res. Interdiscipl. Perspect. 4, 100091. https://doi.org/10.1016/j.trip.2020.100091 (2020).
Pereira, R. H. M., Schwanen, T. & Banister, D. Distributive justice and equity in transportation. Transp. Rev. 37, 170–191. https://doi.org/10.1080/01441647.2016.1257660 (2017).
Rowangould, D., Karner, A., Levine, K. & Alcorn, L. “I’d like accessibility analysis to help us shape the future’’: Transportation practitioners and accessibility measurement. Transp. Res. Record J. Transp. Res. Board 2678, 1536–1550. https://doi.org/10.1177/03611981241239653 (2024).
Best, K. L. et al. Housing, transportation and quality of life among people with mobility limitations: A critical review of relationships and issues related to access to home- and community-based services. Disabilities 2, 204–218. https://doi.org/10.3390/disabilities2020015 (2022).
Miller, E. J. Accessibility: Measurement and application in transportation planning. Transp. Rev. 38, 551–555. https://doi.org/10.1080/01441647.2018.1492778 (2018).
Sun, X., Liu, H., Liao, C., Nong, H. & Yang, P. Understanding recreational ecosystem service supply-demand mismatch and social groups’ preferences: Implications for urban-rural planning. Landsc. Urban Plann. 241, 104903. https://doi.org/10.1016/j.landurbplan.2023.104903 (2024).
Higgins, C. D. et al. Calculating place-based transit accessibility: Methods, tools and algorithmic dependenc. J. Transp. Land Use 15, 95–116 (2022).
Zhu, C., Zhou, Z., Ma, G. & Yin, L. Spatial differentiation of the impact of transport accessibility on the multidimensional poverty of rural households in karst mountain areas. Environ. Dev. Sustain. 24, 3863–3883. https://doi.org/10.1007/s10668-021-01591-x (2022).
chen, h., Li, L. & Qin, X. Research on the accessibility of rural transportation in the context of rural revitalization: A case study of Jiang’an. In Xiao, X. & Yao, J. (eds.) Eighth International Conference on Traffic Engineering and Transportation System (ICTETS 2024), 22 (SPIE. 2024). https://doi.org/10.1117/12.3054498.
Huang, H. et al. MTLMetro: A deep multi-task learning model for metro passenger demands prediction. IEEE Trans. Intell. Transp. Syst. 1, 16. https://doi.org/10.1109/TITS.2024.3373565 (2024).
Hansen, W. G. How accessibility shapes land use. J. Am. Inst. Plann. 25, 73–76. https://doi.org/10.1080/01944365908978307 (1959).
Shen, Q. Spatial technologies, accessibility, and the social construction of urban space. Comput. Environ. Urban Syst. 22, 447–464. https://doi.org/10.1016/S0198-9715(98)00039-8 (1998).
Papa, E. & Bertolini, L. Accessibility and transit-oriented development in European metropolitan areas. J. Transp. Geogr. 47, 70–83. https://doi.org/10.1016/j.jtrangeo.2015.07.003 (2015).
Van Thang, N. Data-driven insights into socio-economic disparities in urban transportation accessibility. Open J. Robot. Auton. Decis.-Mak. Hum.-Mach. Interact. 10, 1–8 (2025).
Cheng, G. et al. Spatial difference analysis for accessibility to high level hospitals based on travel time in Shenzhen, China. Habitat Int. 53, 485–494. https://doi.org/10.1016/j.habitatint.2015.12.023 (2016).
Khattak, A. J., Yim, Y. & Prokopy, L. S. Willingness to pay for travel information. Transp. Res. Part C Emerg. Technol. 11, 137–159. https://doi.org/10.1016/S0968-090X(03)00005-6 (2003).
Zhao, K., Musolesi, M., Hui, P., Rao, W. & Tarkoma, S. Explaining the power-law distribution of human mobility through transportationmodality decomposition. Sci. Rep. 5, 9136. https://doi.org/10.1038/srep09136 (2015).
Tang, J., Zhao, C., Liu, F., Hao, W. & Gao, F. Analyzing travel destinations distribution using large-scaled GPS trajectories: A spatio-temporal Log-Gaussian Cox process. Phys. A Stat. Mech. Appl. 599, 127305. https://doi.org/10.1016/j.physa.2022.127305 (2022).
Wang, Z., Li, S. & Zhang, Y. Which distance-decay function can improve the goodness of fit of the metro station ridership regression model? A Case Study of Beijing. Buildings 15, 1686. https://doi.org/10.3390/buildings15101686 (2025).
Jiang, H., Liu, R., Luo, S., Yi, D. & Zhang, J. Understanding metro station areas’ functional characteristics via embedding representation: A case study of shanghai. Sci. Rep. 15, 2725. https://doi.org/10.1038/s41598-025-87336-6 (2025).
Luo, J. et al. Analysis of city centrality based on entropy weight TOPSIS and population mobility: A case study of cities in the Yangtze River Economic Belt. J. Geogr. Sci. 30, 515–534. https://doi.org/10.1007/s11442-020-1740-9 (2020).
Qi, Y., Fan, Y., Sun, T. & Hu, L. I. Decade-long changes in spatial mismatch in Beijing, China: Are disadvantaged populations better or worse off?. Environ. Plann. Econ. Space 50, 848–868. https://doi.org/10.1177/0308518X18755747 (2018).
Acknowledgements
The authors also thank the Shanghai Metro Company for providing the smart card data and Amap (Gaode) for the POI data.
Funding
This research was funded by the Education and Teaching Reform Project of Hunan Urban Professional College, grant number DS2025JG008.
Author information
Authors and Affiliations
Contributions
P.J., Y.-W.L., X.S., Y.-T.L. and S.L conceived the experiments, P.J., Y.L., H.Z. and S.C. conducted the experiments, P.J., Y.L., X.S., M.E.F., S.L. analysed the results. All authors reviewed and revised the manuscript.
Corresponding author
Ethics declarations
Competing interests
The authors declare no competing interests.
Additional information
Publisher’s note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
Open Access This article is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, which permits any non-commercial use, sharing, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if you modified the licensed material. You do not have permission under this licence to share adapted material derived from this article or parts of it. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by-nc-nd/4.0/.
About this article
Cite this article
Jiang, P., Liu, Y., Shi, X. et al. Measuring spatial equity between metro accessibility and public service demand in Shanghai using a data-driven framework. Sci Rep (2026). https://doi.org/10.1038/s41598-026-40160-y
Received:
Accepted:
Published:
DOI: https://doi.org/10.1038/s41598-026-40160-y


