Table 1 Key patient end-user insights and implications from UX-interviews post beta testing.
Acceptability question | Beta user insight | Implications |
|---|---|---|
Satisfaction with treatment content | • Positive to the text-based content (sufficiently short, comprehensible, not too psychological). • Appreciated being able to listen to all written content. • Most participants found the exercises helpful. • The amount of exercises was overwhelming. • Annoying to not be able to see own previous reflections of exercises. | • Develop possibility to see previous reflection on exercise. Alpha-test and re-iterate. • Run beta trial with reduced amount of exercises. • Run beta trial that starts with fewer exercises, dispensing more during the course of the treatment. |
Satisfaction with treatment format | • Some appreciated the free format and had no difficulties navigating through the intervention, others lacked structure and clarity. • One participant felt stressed by not knowing how much time or effort that was required. • Some participants found it hard to know when to proceed from theory and exercises to values and exposure. | • Develop “bulletin board” on the start page with “tip of the week” and current treatment week. Alpha-test and re-iterate. • In therapist treatment manual clarify expected work effort during the current week with instructions to inform the participants continuously. Alpha-test and re-iterate. |
Satisfaction with values section | • Most respondents experienced the values section as difficult initially. • Some participants found layout and examples helpful while others found it to be even more confusing and unclear. • A few participants did not understand the connection between test of prioritized life values and later values work. • Some found formulation of values and the possibility to tick goals and steps as motivating while others did exposure/behavior change without ticking goals and steps in the application. | • Restructure and simplify values section. Alpha-test and re-iterate. |
Treatment’s ability to motivate | • Many found the exercises motivating. • Many found the values work helpful as direction for change. • Some emphasized the possibility of receiving support from their therapist as motivating. • Most positive with ACT as form of treatment. | • No immediate development, alpha-test or iterations planned based on this feasibility area. |
