Table 2 Overall and range of average diagnostic and triage accuracy of symptom checkers in each study.

From: The diagnostic and triage accuracy of digital and online symptom checker tools: a systematic review

First author (year)

No. of symptom checkers

Overall average diagnostic accuracy (%)

Range of average diagnostic accuracy (%)

Average triage accuracy (%)

Range of average triage accuracy (%)

Hageman (2015)21

1

33

n/a

ns

n/a

Semigran (2015)1

23

34

5–50

57

33–78

Powley (2016)15

1

19

n/a

ns

n/a

Berry (2019)22

5

ns

3–16.4

48.8

ns

Nazario Arancibia (2019)16

1

37.9

n/a

ns

n/a

Shen (2019)17

1

26

n/a

66.7

n/a

Gilbert (2020)23

8

26.1

18–48

90.1

80–97.8

Hill (2020)18

36

36

12–61

49

17–61

Yu (2020)19

2

ns

ns

62

50–74

Yoshida (2021)20

11

21.7

0–38.5

ns

ns

  1. n/a not applicable as only one symptom checker was used, ns not stated.